Maria Alondra Flores Valle
San Jose,CA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crisis Support Advocate
Asian Americans for Community Involvement (AACI)
03.2025 - Current
- Provide trauma-informed crisis intervention and emotional support to survivors of domestic violence through a confidential crisis hotline and secure online chat platforms.
- Conduct risk assessments and safety planning to support individuals experiencing immediate and ongoing crisis.
- Provide referrals to legal, housing, counseling, and community resources to promote stability and autonomy.
- Maintain accurate, confidential documentation using electronic data systems in compliance with ethical and legal standards.
- Collaborate with multidisciplinary teams and community partners to ensure coordinated, culturally responsive services.
Service Coordinator
San Andreas Regional Center
10.2024 - 01.2025
- Provided case management and service coordination for individuals with developmental disabilities and their families.
- Conducted 50 assessments and facilitated Individual Program Plan (IPP) meetings in collaboration with clients, families, and service providers.
- Coordinated access to educational, behavioral, vocational, and community-based services.
- Advocated for client inclusion, access, and continuity of care.
- Maintained comprehensive and confidential case documentation.
Family Advocate & Case Manager
Grail Family Services
01.2024 - 10.2024
- Conducted over 20 family assessments and developed individualized family support plans.
- Coordinated and facilitated 5 parenting workshops and educational programming.
- Maintained confidential case notes and completed required data entry and reporting.
- Supervised staff, conducted onboarding, approved timecards, and facilitated weekly meetings.
- Ensured compliance with licensing, education, and organizational standards.
Self-Sufficiency Advocate / Case Manager
Next Door Solutions
09.2022 - 12.2023
- Provided survivor-centered case management including safety planning, risk assessment, housing navigation, and financial education for over 40 clients.
- Assisted over clients with court accompaniment and access to emergency and long-term resources.
- Conducted needs assessments and developed individualized action plans.
- Completed daily documentation in confidential databases to track services and outcomes.
- Collaborated with community partners to expand access to resources and homelessness prevention services.
Corps Member
Teach For America
06.2021 - 06.2022
- Led and taught a Special Education full inclusion class as part of the TFA Corps program.
- Selected from approximately 45,000 applicants nationwide to teach in under-resourced public schools.
- Completed an intensive summer training program focused on instructional leadership, equity, and student achievement.
- Participated in ongoing professional development, learning teams, and Professional Learning Communities.
- Analyzed and reported student data to regional leadership to inform instructional practice.
Case Manager / Special Education Teacher
Franklin-McKinley School District
08.2021 - 06.2022
- Taught English and History in inclusive instructional settings.
- Developed, implemented, and monitored 20 Individualized Education Programs (IEPs).
- Collaborated with families, administrators, and interdisciplinary teams to support student success and retention.
- Conducted assessments and data-informed instructional interventions.
- Facilitated 20 IEP meetings and coordinated student services.
Education
Bachelor of Arts - Latin American and Latino Studies
University of California, Santa Cruz
Santa Cruz, CA06.2021
Skills
- Spanish Biliteracy, Crisis Intervention, Intensive Case Management, Direct Service, Program Implementation, Program Management, Assessment, Data Entry, Documentation, Special Education, Advocacy, Interviewing and Onboarding, Outreach, Supervision, Educational Services Administration
Leadership & Research Experience
Kresge CORE | UCSC - Academic Mentor | 09/2018 – 12/2018
- Facilitated discussion sections focused on power, representation, and identity.
- Supported undergraduate student engagement and academic success.
Student Diversity and Inclusion Program (SDIP)- Intern| 09/2017 – 06/2021
- Designed and facilitated diversity, equity, and inclusion workshops for students, staff, and faculty.
- Co-created and facilitated UndocuAccompliceship training for UCSC senior leadership.
- Led outreach initiatives to promote inclusive campus engagement.
- Planned and facilitated conference sessions centered on social justice and community building.
Undocumented Student Services (USS)-Mentor | 06/2020 – 06/2021
- Mentored undocumented undergraduate students on academic navigation and institutional resources.
- Compiled and disseminated academic, financial, and professional resources through newsletters and outreach.
- Collaborated with campus partners to support students with intersecting identities, including UndocuQT Corner.
- Supported program coordination using Slack and Asana.
Envisioning Student Community, Advocacy, Leadership, and Access (ESCALA)- Research Intern| Summer 2020
- Conducted research on barriers faced by undocumented students in higher education.
- Co-authored reports and presentations delivered to UCSC senior leadership.
- Collaborated with peers to develop calls to action addressing institutional inequities.
Certification
40 Hour Domestic Violence Counselor Certificate
Languages
Spanish
French
Timeline
Crisis Support Advocate
Asian Americans for Community Involvement (AACI)
03.2025 - Current
Service Coordinator
San Andreas Regional Center
10.2024 - 01.2025
Family Advocate & Case Manager
Grail Family Services
01.2024 - 10.2024
Self-Sufficiency Advocate / Case Manager
Next Door Solutions
09.2022 - 12.2023
Case Manager / Special Education Teacher
Franklin-McKinley School District
08.2021 - 06.2022
Corps Member
Teach For America
06.2021 - 06.2022
Bachelor of Arts - Latin American and Latino Studies
University of California, Santa Cruz