Maria Alejandra Capellan
Toronto,ON
Summary
Dedicated professional with a strong work ethic and deep cleaning expertise, honed at Molly Maid. Proven ability to enhance client satisfaction through meticulous sanitization and exceptional customer service. Reliable team player skilled in multitasking and conflict resolution, committed to maintaining high standards of cleanliness and organization in all environments.
Overview
2
2
years of professional experience
Work History
Professional Cleaner
Molly Maid
10.2024 - Current
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Daily housekeeping to include making beds, dusting, vacuuming, kitchen and bathroom cleaning, washing floors
Cook's Assistant
La Fontaine Restaurant
03.2024 - 09.2024
- Cleaned and maintained work areas, equipment and utensils.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Stocked and rotated food items according to expiration dates.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
- Monitored food temperature, discarding items not stored correctly.
- Maintained high personal grooming standards and uniform presentation.
- Lifted and carried heavy materials.
- Trained new staff on food preparation and safety procedures.
Housekeeper
Private Company
01.2023 - 05.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
Diploma - Commerce
Orioli
ITALIA06.2015
Skills
- Strong work ethic
- Self-motivation and initiative
- Multitasking proficiency
- Deep cleaning expertise
- Professional appearance
- Reliability and punctuality
- Waste disposal management
- Maintenance
- Pressure washing experience
- Conflict resolution
- Problem-solving capacity
- Sanitization techniques
- Housekeeping
- Team collaboration
- Sweeping and mopping
- Customer service
- Quality control
Languages
French
Professional Working
Spanish
Native or Bilingual
Italian
Native or Bilingual
English
Professional Working
Timeline
Professional Cleaner
Molly Maid
10.2024 - Current
Cook's Assistant
La Fontaine Restaurant
03.2024 - 09.2024
Housekeeper
Private Company
01.2023 - 05.2024
Diploma - Commerce
Orioli
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