Maria Adriana Sanchez Peralta

Customer Service Representative

• Addressed customer inquiries and resolved issues via phone.
• Processed orders, returns, and exchanges accurately.
• Maintained a professional demeanor, enhancing customer satisfaction.

• Excellent knowledge of food prep and hygiene procedures
• First-class customer service
• Interacted with customers in a positive, friendly, and welcoming way, increasing overall customer satisfaction and return rate
• Maintain store cleanliness standards, paying close attention to detail and taking the initiative to tackle extra cleaning tasks during store down-time
• Support the team by helping to take orders in the drive-thru window during peak hours, making sure that all of our customers are satisfied and quickly receive their orders.

• Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health
• Kept kitchen areas neat and clean by removing trash and organizing supplies.