Maria Zamora
Bakersfield
Summary
Enhanced patient satisfaction through effective communication and support in a busy healthcare environment. Improved office workflow by facilitating seamless interactions between patients and medical staff. Demonstrated proficiency in medical procedures, contributing to high-quality patient care. Maintained operational stability during emergencies, ensuring patient safety and care continuity.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Mohawk Medical and Associates
03.2023 - Current
- Coordinated patient flow by managing schedules and prioritizing appointments to enhance service delivery.
- Performed comprehensive patient assessments, recording vital signs and medical histories for accurate treatment planning.
- Delivered high-quality support during examinations, ensuring physicians had the necessary instruments readily available.
- Educated patients on treatment plans and preventive care, fostering a collaborative approach to health management.
- Executed administrative duties such as filing and updating medical records in compliance with regulations.
Medical Assistant
Sillcet Medical Centers/Urgent Care
09.2012 - 03.2023
- Helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Recorded patients' medical history, vital statistics and test results in medical records. Escorted patients to examination rooms and prepared them for physician exams.
Care Giver
Followill Family
09.2010 - 08.2012
- Provided primary resident care and assistance with daily living activities. Provided caring companionship to elderly and developmentally disabled patients. Worked as part of team to execute proper care of body mechanics and safety of patient. Provided on-call care at all times of day and night. Provided quality nursing care in accordance with resident care policies and procedures.
Care Giver
Ruth Valdez
06.2009 - 08.2010
- Assisted Patient with daily living activities. Provided care and counseled patient with any encouragement possible due to health issues. Aided with daily housekeeping. Managed daily medications. Helped patient with daily home physical therapy exercises.
Customer Service Representative
Pizza Hut
06.2007 - 06.2008
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints.
Education
Nursing
Bakersfield College
Bakersfield, CA, United StatesCMA - Medical Assisting
Kaplan University
Bakersfield, CA01.2011
Skills
- Facilitated efficient documentation of medical reports to support healthcare providers in delivering quality patient care
- Uphold high standards of medical ethics to ensure patient trust and safety
- Managed electronic charting systems to streamline patient information management and support clinical operations
- Delivered attentive and personalized assistance to enhance well-being and quality of life
- Utilized fluency in Spanish to enhance collaboration with Spanish-speaking clients and stakeholders
- Utilized extensive medical terminology knowledge to support accurate documentation and patient care processes
- Administered comprehensive wound care techniques to ensure patient safety and comfort
- Utilized flow sheet charting skills to enhance data visualization and streamline processes
- Obtained and documented vital signs to support effective patient care and treatment planning
- Utilized strong clinical judgment to enhance patient care and ensure effective treatment outcomes
Timeline
Medical Assistant
Mohawk Medical and Associates
03.2023 - Current
Medical Assistant
Sillcet Medical Centers/Urgent Care
09.2012 - 03.2023
Care Giver
Followill Family
09.2010 - 08.2012
Care Giver
Ruth Valdez
06.2009 - 08.2010
Customer Service Representative
Pizza Hut
06.2007 - 06.2008
Nursing
Bakersfield College
CMA - Medical Assisting
Kaplan University