Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Maria Williams

Kleefeld,Manitoba

Summary

Driven House Cleaner with a proven track record at Tidy Maids, delivering high-quality sanitation and customer service. Excelled in maintaining cleanliness standards and fostering client relationships, resulting in increased repeat business. Skilled in efficient work planning and organization, alongside exceptional communication, ensuring client satisfaction and loyalty. I am punctual, a self starter, quick learner.

Overview

2
2
years of professional experience

Work History

House Cleaner

Tidy Maids
07.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Emptied trashcans and transported waste to collection areas.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.

Education

Morden Adult Education Centre
Morden
06.2007

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Bathroom sanitation
  • Quality Assurance
  • Packing and Unpacking
  • Teamwork
  • Customer service-focused
  • Excellent oral and written communication
  • Time Management
  • Work Planning and Organization
  • Multitasking and Prioritizing
  • Relationship Building
  • Supply Restocking
  • Heavy Lifting
  • Supply Stocking

Languages

English
Native or Bilingual
Low German
Native or Bilingual

Additional Information

I also run my own tumbler and epoxy business part time. I design, and customize different types of epoxy and sublimation tumblers. I work craft sales and have built up a great customer base and interact with them regularly. I send invoices, and ship products as needed.

I've also been a Scentsy consultant since 2011, I post products on social media and accept orders and make deliveries weekly. My customer base is excellent and I do regular follow ups.

Timeline

House Cleaner

Tidy Maids
07.2022 - Current

Morden Adult Education Centre
Maria Williams