Maria Welton
Bell Gardens
Summary
Dedicated customer service representative with expertise in conflict resolution effective communication. With 20+ years of experience.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Apollo Group
Gardena
06.2025 - Current
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted out-of-state offices with product selection, ordering, billing, and returns.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Customer Service Representative
Union Supply
Rancho Dominguez
04.2020 - 12.2020
- Assisted customers with inquiries and resolved issues efficiently.
- Collected deposits or payments and arranged for billing.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Provided exceptional customer service to ensure customer satisfaction.
Kitchen Associate
Chic-Fil-A
Redondo Beach
08.2019 - 03.2020
- Maintained cleanliness and organization of kitchen workspaces and equipment.
- Operated kitchen equipment, including fryers, grills, and ovens safely and effectively.
- Cleaned and sanitized all kitchen equipment and surfaces, including floors, walls, and countertops.
Education
High School Diploma -
Paramount High School
06-1995
Skills
- Order tracking
- Customer service
- Conflict resolution
- Payment processing
- Product knowledge
- Customer engagement
References
References available upon request.
Timeline
Customer Service Representative
Apollo Group
06.2025 - Current
Customer Service Representative
Union Supply
04.2020 - 12.2020
Kitchen Associate
Chic-Fil-A
08.2019 - 03.2020
High School Diploma -
Paramount High School