Summary
Overview
Work History
Education
Skills
References
Timeline
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Maria Welton

Bell Gardens

Summary

Dedicated customer service representative with expertise in conflict resolution effective communication. With 20+ years of experience.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Apollo Group
Gardena
06.2025 - Current
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted out-of-state offices with product selection, ordering, billing, and returns.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Customer Service Representative

Union Supply
Rancho Dominguez
04.2020 - 12.2020
  • Assisted customers with inquiries and resolved issues efficiently.
  • Collected deposits or payments and arranged for billing.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Provided exceptional customer service to ensure customer satisfaction.

Kitchen Associate

Chic-Fil-A
Redondo Beach
08.2019 - 03.2020
  • Maintained cleanliness and organization of kitchen workspaces and equipment.
  • Operated kitchen equipment, including fryers, grills, and ovens safely and effectively.
  • Cleaned and sanitized all kitchen equipment and surfaces, including floors, walls, and countertops.

Education

High School Diploma -

Paramount High School
06-1995

Skills

  • Order tracking
  • Customer service
  • Conflict resolution
  • Payment processing
  • Product knowledge
  • Customer engagement

References

References available upon request.

Timeline

Customer Service Representative

Apollo Group
06.2025 - Current

Customer Service Representative

Union Supply
04.2020 - 12.2020

Kitchen Associate

Chic-Fil-A
08.2019 - 03.2020

High School Diploma -

Paramount High School

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Maria Welton