Maria Velez
Los Angeles
Summary
Professional care provider equipped for direct care roles with strong emphasis on client well-being. Known for excellent team collaboration, flexibility in dynamic environments, and achieving meaningful outcomes. Reliable and compassionate, capable of adapting to diverse needs and ensuring supportive atmosphere. Offering communication skills and willingness to learn and grow in dynamic environment. Strong focus on inventory management and ensuring timely deliveries, backed by excellent organizational skills and collaborative mindset. Hardworking and customer-oriented individual.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Direct Care Staff Member
Grace Adult Day Service
Los Angeles, CA
04.2022 - Current
- Delivered compassionate care to clients, ensuring safety and comfort throughout daily activities.
- Assisted in developing and implementing individualized care plans based on client needs and preferences.
- Facilitated engaging social and recreational activities, promoting social interaction among participants.
- Monitored client health and well-being, promptly reporting any changes to appropriate staff members.
Direct Care Staff Member
Right Road
Los Angeles, CA
12.2020 - 04.2022
- Collaborated with multidisciplinary teams to enhance service delivery and improve client outcomes.
- Trained new staff on best practices for direct care, fostering a supportive team environment.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Provided safe mobility support to help patients move around personal and public spaces.
Direct Care Staff Member
Mid Cities
Los Angeles, CA
08.1999 - 12.2020
- Maintained accurate documentation of client progress and incidents as per regulatory requirements.
- Identified opportunities for process improvements, contributing to enhanced operational efficiency in service delivery.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Guided patients toward achieving personal goals by offering emotional support, encouragement, and practical advice.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Shipping and Receiving Clerk
Sears
Boyle Heights, CA
08.1999 - 01.2019
- Oversaw daily shipping and receiving operations to ensure timely processing of inventory.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
- Trained new staff on safety protocols and accurate use of warehouse management systems.
- Implemented inventory tracking procedures, improving accuracy in stock levels.
- Streamlined packaging processes to enhance efficiency and reduce material waste.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Education
High School Diploma -
Lincoln Heights
Lincoln Heights, CASkills
- Client-centered approach
- Social skills
- Professional boundaries
- Daily living support
- CPR certified
- Reliability and punctuality
- Patience and composure
- Cash handling
- Sales and customer service
- Retail floor stocking
- Stocking supplies and retail products
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
Certification
CPR Certified
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Direct Care Staff Member
Grace Adult Day Service
04.2022 - Current
Direct Care Staff Member
Right Road
12.2020 - 04.2022
Direct Care Staff Member
Mid Cities
08.1999 - 12.2020
Shipping and Receiving Clerk
Sears
08.1999 - 01.2019
High School Diploma -
Lincoln Heights