Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Maria Valkanis

Markham,ON

Summary

Experienced Cashier with over 3 years of experience in the retail industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

7
7
years of professional experience

Work History

Student Note Taker

Seneca College
Toronto, ON
01.2021 - Current
  • Collected detailed and comprehensible notes for an individual student unable to document lectures.
  • Communicated with the individual student about what notes were needed and how they would prefer them to be organized.

Mentor Volunteer

Seneca College
Toronto, ON
09.2020 - Current
  • Provided guidance and recommendation for new students
  • Held weekly meetings with 3-9 students about mental health, course selection and getting adjusted to College
  • Responded to after hours email and telephone requests to provide students assistance with specific questions.

Cashier

Toys R Us Canada
Markham, ON
08.2017 - Current
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Student

YMCA
01.2021 - 04.2021
  • To create activities and projects for children ages 6-12.
  • Attended weekly meetings to discuss progress of classroom and the children Created resources such as posters for the classroom.

Student

Upper Canada Child Care
Markham, ON
01.2020 - 03.2021
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Organized and led activities to promote physical, mental and social development.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Promoted good behaviors by using positive reinforcement methods.

Student

Deer Park Child Care LTD
Stouffville, ON
09.2019 - 12.2019
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Stuck to daily routines to help children feel comfortable and promote development.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.

Education

Honours Bachelor of Child Development - Child Development

Seneca College of Applied Arts And Technology
04.2023

Diploma of Early Childhood Education - Early Childhood Education

Seneca College of Applied Arts And Technology
04.2021

Skills

  • Customer service
  • Teamwork
  • Organization and Time management
  • Scheduling

Timeline

Student Note Taker

Seneca College
01.2021 - Current

Student

YMCA
01.2021 - 04.2021

Mentor Volunteer

Seneca College
09.2020 - Current

Student

Upper Canada Child Care
01.2020 - 03.2021

Student

Deer Park Child Care LTD
09.2019 - 12.2019

Cashier

Toys R Us Canada
08.2017 - Current

Honours Bachelor of Child Development - Child Development

Seneca College of Applied Arts And Technology

Diploma of Early Childhood Education - Early Childhood Education

Seneca College of Applied Arts And Technology

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Maria Valkanis