Maria Valencia
Sacramento
Summary
Detail-oriented Billing Specialist with 5 years in billing and insurance claims. Implemented new billing software to enhance operational efficiency and streamline workflows. Bilingual communicator committed to maintaining accurate financial operations and fostering positive relationships with clients and colleagues.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Billing Specialist
BPE Law Group
08.2023 - Current
- Managed accounts receivable and bi-monthly client invoicing per attorney instructions and billing guidelines, resolved billing inquiries and disputes, ensuring accuracy and efficiency.
- Successfully implemented new legal billing software and credit card surcharging, resulting in a seamless transition for the firm and its clients.
- Managed client communication regarding billing policy changes and trained staff on surcharge implementation while utilizing billing systems including Clio, PracticeMaster, and LawPay to maintain efficient billing operations.
- Assisted with account and bank reconciliations, supporting financial accuracy.
Billing Coordinator
Urogynecology Consultants
01.2022 - 08.2023
- Utilized expert knowledge of EPIC billing system to monitor patient accounts, conduct timely follow-ups, and negotiate payment plans to maximize account recoveries while maintaining compliance and accuracy.
- Investigated claim denials and resolved billing issues by analyzing Explanation of Benefits (EOBs) and Remittance Advice (RAs), ensuring compliance with FQHC, Medicare, Medi-Cal, and commercial insurance guidelines.
- Created and refined coding and billing workflows to improve claim approval rates and reduce denials, enhancing overall revenue cycle efficiency.
- Analyzed paid claims for accurate reimbursement and followed up on unpaid claims with payers to resolve payment discrepancies.
Customer Service Representative
USCB America
10.2020 - 01.2022
- Negotiated payment arrangements and resolved billing inquiries while monitoring delinquent accounts to enhance collections.
- Managed accounts through Epic Hospital and Professional billing systems, streamlining billing processes for improved accuracy.
- Assisted customers with inquiries and provided effective solutions to issues.
Cash Room Associate
HD Supply
09.2018 - 10.2020
- Processed and reconciled cash, checks, and credit card payments accurately, ensuring reliable cash support.
- Conducted audits to verify compliance with cash handling policies and procedures among all staff and management, aiming to mitigate potential losses.
Receptionist
All Ways Transport
12.2015 - 06.2018
- Maintained operational records, coordinated driver scheduling and travel logistics, sourced freight loads, and supported dispatch documentation for accurate transaction tracking.
Education
Associate Degree - Business Administration
Sacramento City College
Sacramento, CA06-2027
Full Charge Bookkeeper Certificate -
Sacramento City College
Sacramento, CA06-2026
Skills
- Billing management
- Invoice processing
- Receivables management
- Dispute resolution
- Financial reporting
- Data analysis
- Vendor monitoring
- Customer service
- Excel proficiency
References
Available upon request
Certification
Intuit QuickBooks Online Certified User, Certiport, Issued May 14, 2025
Timeline
Billing Specialist
BPE Law Group
08.2023 - Current
Billing Coordinator
Urogynecology Consultants
01.2022 - 08.2023
Customer Service Representative
USCB America
10.2020 - 01.2022
Cash Room Associate
HD Supply
09.2018 - 10.2020
Receptionist
All Ways Transport
12.2015 - 06.2018
Associate Degree - Business Administration
Sacramento City College
Full Charge Bookkeeper Certificate -
Sacramento City College