Maria Triplett
Santa Ana
Summary
Merchandising and retail professional with six years in apparel and home environments. Proven track record in managing inventory flow and enhancing product presentation, leading to increased sales and customer satisfaction. Combines operational management experience with a degree in Fashion Merchandising and Design, offering both analytical and creative insights.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Maintenance Operations Coordinator
Village Management Services
04.2024 - Current
- Managed $1.2 million operational and project budget, ensuring compliance with city inspection schedules through coordination with 12+ vendors.
- Oversaw vendor performance and project execution, guaranteeing quality standards and timely service delivery.
- Collaborated with contractors and internal teams to maintain project timelines and ensure regulatory compliance across multiple initiatives.
- Presented project proposals, budget recommendations, and maintenance plans to board for review on behalf of department operations.
Operations Manager – OMNI
West Elm
11.2022 - 03.2024
- Reviewed store P&L reports to analyze inventory costs, operational expenses, and losses, identifying trends for strategic decision-making.
- Supervised annual inventory audits by coordinating staff efforts and verifying stock accuracy, ensuring compliance with operational standards.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Conducted regular performance reviews to identify improvement areas and develop actionable plans for team enhancement.
Specialty Sales Team Leader
Target
12.2021 - 11.2022
- Led, coached, and supervised team of 13+ employees to achieve sales goals and deliver exceptional customer service, enhancing overall operational efficiency.
- Directed team operations in a high-volume retail environment, delegating tasks and managing performance to ensure timely completion of daily objectives.
- Monitored key business metrics and sales data to support decision-making, maximize profitability, and drive overall department success.
- Analyzed daily sales and performance reports to identify profit and loss trends, adjust priorities, and implement strategies to improve department performance.
Women’s Department Lead
Urban Outfitters
08.2018 - 08.2020
- Directed visual merchandising and presentation of women’s department, enhancing customer experience through alignment with brand standards.
- Supported sales growth and store profitability by executing effective merchandising strategies and implementing loss prevention initiatives.
- Trained and mentored team members on product knowledge and merchandising standards to boost customer engagement.
- Collaborated with department leaders to develop and execute seasonal promotions and visual merchandising strategies, driving customer interest.
Education
Bachelor of Arts - Fashion Merchandise And Design
Central Michigan University
Mount Pleasant, MI12-2025
Skills
- Inventory optimization and operational management
- Operational excellence and process improvement
- Team leadership and talent development
- Staff training and performance management
- Sales strategy and revenue growth
- Customer engagement and brand loyalty
- Microsoft Excel and Office Suite proficiency
- Adobe Creative Suite expertise
- Adobe Photoshop and Illustrator expertise
- Adobe InDesign knowledge
- 3D modeling and design (Rhino3D)
- Problem solving and decision making
- Time management prioritization
- Visual merchandising and brand presentation
Certification
- Social Media and Marketing Certified
- Computer Aided Design Certified
- BluePrint/Room Planner Design Certified
Timeline
Maintenance Operations Coordinator
Village Management Services
04.2024 - Current
Operations Manager – OMNI
West Elm
11.2022 - 03.2024
Specialty Sales Team Leader
Target
12.2021 - 11.2022
Women’s Department Lead
Urban Outfitters
08.2018 - 08.2020
Bachelor of Arts - Fashion Merchandise And Design
Central Michigan University