Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Torres

New Westminster,BC

Summary

Proven Receptionist with a track record of enhancing customer satisfaction at Brisa Espinoza by expertly managing appointments and inquiries. Leveraged organization skills and a friendly demeanor to streamline office operations and improve client relations. Demonstrated adaptability and excellent memory in fast-paced environments, significantly contributing to team efficiency and client retention. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Receptionist

Brisa Espinoza
03.2021 - 12.2023
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Scheduled office meetings and client appointments for staff teams.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.

Receptionist

Ernesto Carro
08.2021 - 07.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Education

Co-op - International Business Management

Cornestone International Community Collage
Vancouver, BC
07.2025

Co-op - Costumer Relations Service

Cornestone International Comunity Collage
Vancouver, BC
07.2025

High School Diploma -

Salesiano Benavente Collage
Puebla, Mexico
07.2022

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Friendly and outgoing
  • Active listener
  • Cleanliness
  • Order Taking
  • Adaptive and creative
  • Excellent memory

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Receptionist

Ernesto Carro
08.2021 - 07.2022

Receptionist

Brisa Espinoza
03.2021 - 12.2023

Co-op - International Business Management

Cornestone International Community Collage

Co-op - Costumer Relations Service

Cornestone International Comunity Collage

High School Diploma -

Salesiano Benavente Collage
Maria Torres