Maria Tapia Alcanatra
Sugarloaf
Summary
Detail-oriented cook with strong skills in food preparation and kitchen safety. Proven ability to maintain high hygiene standards and train junior staff effectively.
Overview
20
20
years of professional experience
Work History
Cook
Convention Center
Big Bear Lake
10.2023 - Current
- Prepared diverse menu items using fresh ingredients and seasonal flavors.
- Maintained cleanliness and organization of kitchen workspace and food storage areas.
- Followed food safety guidelines to ensure safe food handling practices.
- Collaborated with kitchen staff to coordinate meal preparation and service timing.
- Trained junior cooks on kitchen procedures, techniques, and safety standards.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
Housekeeper
WorldMark by Wyndham
Big Bear Lake
12.2012 - Current
- Maintained cleanliness and organization of guest rooms and common areas.
- Assisted in restocking supplies, including toiletries and cleaning products.
- Utilized cleaning equipment effectively for various surfaces and tasks.
- Implemented safety protocols to ensure a hazard-free environment for guests.
- Trained new staff on housekeeping procedures and best practices.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Assisted in laundry services including washing, drying, and folding linens.
Housekeeping Supervisor
Best Western Hotel
Big Bear Lake
05.2006 - 12.2012
- Supervised daily housekeeping operations for guest rooms and public areas.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted inspections to ensure compliance with cleanliness standards.
- Coordinated scheduling to optimize staffing during peak occupancy periods.
- Assisted in developing housekeeping policies to enhance service quality.
- Resolved guest complaints regarding room cleanliness promptly and effectively.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Education
High School Diploma -
ESCUELA PREPARATORIA OFICIAL NÚM. 356
Mexico Estado De Mexico07-1984
Skills
- Food preparation
- Menu planning
- Kitchen safety
- Team collaboration
- Ingredient sourcing
- Quality control
- Attention to detail
- Adaptability
- Bilingual
Timeline
Cook
Convention Center
10.2023 - Current
Housekeeper
WorldMark by Wyndham
12.2012 - Current
Housekeeping Supervisor
Best Western Hotel
05.2006 - 12.2012
High School Diploma -
ESCUELA PREPARATORIA OFICIAL NÚM. 356