Summary
Work History
Education
Skills
Timeline
Generic
Maria Simon

Maria Simon

Oshawa,ON

Summary

Friendly and organized Front Desk Administrator with experience in healthcare settings, specializing in dental and chiropractic clinics. Skilled in managing patient appointments, maintaining accurate records, and ensuring smooth office operations. Known for providing exceptional patient care, maintaining confidentiality, and supporting practitioners with administrative tasks.

Work History

Front Desk Administrator in healthcare

Somerset Family Chiropratic
Ajax, Ontario
  • Assisted patients with insurance verification and processing payments promptly.
  • Patient Scheduling & Check-In - Insurance Verification & Billing in JANE SOFTWARE
  • Answered phone calls, addressed inquiries, and directed calls to appropriate staff.
  • Organized patient files, ensuring confidentiality and easy access for staff members.
  • Collaborated with chiropractors to coordinate patient care and treatment schedules.
  • Managed inventory of office supplies, ensuring timely replenishment as needed.
  • Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary.
  • Performed administrative tasks such as filing, copying, data entry, and scanning documents.
  • Greeted customers and answered inquiries in a friendly manner.

Customer Support Specialist

Optima Telecomunication
Whitby, Ontario
  • Dedicated to ensuring a positive customer experience while achieving company goals and targets.
  • Worked as Back end support for Scotia Bank in selling an Insurance product
  • Educated customers on product features and troubleshooting steps for common issues.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Resolved customer inquiries using internal support systems effectively and efficiently.

Education

MBA - Business Administration And Management

Madras University
India, Chennai
03-2014

BBA -

Kongunadu Arts And Science College
Tamilnadu , India
04-2012

High School Diploma -

St. Josephs Convent
Ooty, Tamil Nadu India
09-2009

Skills

  • Insurance verification
  • Patient scheduling
  • Office administration
  • Medical billing
  • Inventory management
  • Customer relationship management
  • Data entry accuracy
  • Attention to detail
  • Time management
  • Adaptability
  • Listening skills
  • Document management
  • Staff supervision
  • Customer service focus
  • Administrative skills
  • Recordkeeping and file management

Timeline

Front Desk Administrator in healthcare

Somerset Family Chiropratic

Customer Support Specialist

Optima Telecomunication

MBA - Business Administration And Management

Madras University

BBA -

Kongunadu Arts And Science College

High School Diploma -

St. Josephs Convent
Maria Simon