Maria Senger
Calgary
Summary
Experienced office administrator with a strong background in administration, customer onboarding, and bookkeeping. Seeking to transition into HR, driven by a passion for cultivating a positive workplace culture and enhancing team efficiency. Actively pursuing a remote HR or administrative support role to utilize organizational skills and dedication to supporting the success of others. Known for strong organizational skills, effective communication, and collaborative teamwork. Ready to drive operational efficiency and make a lasting impact. Expertise in managing schedules, coordinating meetings, and handling correspondence. Approach tasks with adaptability and reliability to achieve optimal results. Let's soar together and witness the transformative power of our efforts!
Overview
12
12
years of professional experience
Work History
Office Administrator
RENOVA Homes & Renovations
05.2024 - Current
- Manage accounts payable/receivable and assist with month-end closing using QuickBooks Online.
- Provided administrative support, including filing, printing, email response and document management to ensure smooth operational flow.
- Managed office supplies, deliveries, and shipments to ensure smooth operations.
- Maintained a clean, organized workspace to enhance productivity.
- Overseeing utilities management and permit applications for compliance.
- Handled phone inquiries professionally, ensuring excellent customer service.
Regional Director of Career Services
Visual College Of Art And Design
03.2022 - 05.2024
- Developed and implemented organizational policies and procedures to enhance regional efficiency.
- Led contract negotiations with external partners to support operational goals.
- Analyzed market research data to drive strategic decisions on pricing and advertising.
- Forecasted sales and costs, managing budgets to align with financial objectives.
- Designed and executed regional sales strategies to improve customer satisfaction and exceed revenue targets.
- Oversaw daily operations, managing staff and volunteers to ensure smooth execution of initiatives.
- Managed project timelines and documentation for customer success teams
Regional Employment Specialist
CDI College
10.2021 - 03.2022
- Assisted participants in developing realistic job search plans and career strategies.
- Provided post-interview support, including thank-you letters and networking guidance.
- Maintained accurate client records in the case management system.
- Built relationships with local businesses to secure internships and apprenticeships.
- Developed and led job search workshops, offering career guidance and support.
- Facilitated individualized career plans to help clients achieve their employment goals.
Career Services Coordinator
CDI College
03.2021 - 10.2021
- Developed targeted workshops for students to improve their job search skills, resulting in increased employment rates after graduation.
- Assisted in the development of annual reports outlining successes and challenges faced by the Career Services Department, informing strategic planning for future growth.
- Organized alumni panels that connected current students with successful graduates in various fields, facilitating networking opportunities and valuable insights into potential careers paths.
- Contributed to a positive work environment by collaborating with colleagues on departmental projects and initiatives, fostering strong relationships among team members.
- Evaluated program effectiveness through data analysis and feedback from stakeholders, continuously improving services based on identified needs and trends.
Office Administrator
CDI College
11.2020 - 03.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Project Coordinator - Commercial Construction
ABBL Hardware
03.2018 - 11.2020
- Identified and addressed project obstacles to ensure steady progress.
- Collaborated with cross-functional teams to drive successful project outcomes.
- Led project meetings to track progress, resolve challenges, and define action items.
- Provided technical guidance throughout the project lifecycle to maintain alignment with goals.
- Managed project documentation, including contracts, invoices, and change orders.
- Negotiated contracts with third-party vendors to support project execution.
Operations Administrator
Allied Contractors
10.2016 - 02.2018
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Supported Operations, Project Managers, HSE, and HR with administrative tasks to ensure workflow efficiency.
- Processed timesheets for payroll, verifying accuracy and resolving discrepancies.
- Tracked expenditures and maintained budget summaries for financial reporting
- Managed new hire onboarding, including paperwork, orientations, and system access.
- Oversaw front desk operations, handling reception, correspondence, and office coordination.
Business Development Assistant
Thermal Systems KWC Ltd.
06.2015 - 10.2016
- Assisted Accounts Payable with invoice processing and reconciliations.
- Managed client and supplier communications to ensure seamless operations.
- Coordinated travel itineraries for sales staff.
- Entered bids, tenders, and contracts into the CRM for accurate tracking.
Front Office Administrator
Thermal Systems KWC Ltd.
02.2013 - 06.2015
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Human Resources Certificate - Human Resources Training
Coursera
OnlineParalegal - Legal Studies
Stratford Career Institute
Online03.2017
Skills
- HR & Administration: Employee onboarding, HR compliance, recruitment support, workplace culture, inclusion, collaboration
- Office Administration: Calendar management, file organization, document preparation, data entry, travel arrangements, accuracy
- Accounting & Bookkeeping: QuickBooks Online, invoicing, accounts payable & receivable, financial reports
- Communication & Collaboration: Vendor relations, internal communications, cross-functional team support, active listening, typing speed 80 WPM
- Technology: Microsoft Office Suite (Word, Excel, PowerPoint, Teams, 365), Google Workspace, Mondaycom, SharePoint, Quickbooks
- Customer Service & People Ready: Client relations, process improvement, training support, customer account management
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Elementary
German
Elementary
Timeline
Office Administrator
RENOVA Homes & Renovations
05.2024 - Current
Regional Director of Career Services
Visual College Of Art And Design
03.2022 - 05.2024
Regional Employment Specialist
CDI College
10.2021 - 03.2022
Career Services Coordinator
CDI College
03.2021 - 10.2021
Office Administrator
CDI College
11.2020 - 03.2021
Project Coordinator - Commercial Construction
ABBL Hardware
03.2018 - 11.2020
Operations Administrator
Allied Contractors
10.2016 - 02.2018
Business Development Assistant
Thermal Systems KWC Ltd.
06.2015 - 10.2016
Front Office Administrator
Thermal Systems KWC Ltd.
02.2013 - 06.2015
Human Resources Certificate - Human Resources Training
Coursera
Paralegal - Legal Studies
Stratford Career Institute
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