Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Maria Senga

Toronto,Ontario

Summary

  • Delivered exceptional dining experience to an average of 20 guests per shift, consistently earning positive feedback for attentive service and accurate order delivery.
  • Proactively identified and resolved guest concern , turning potential issues into positive outcomes and fostering repeat business
  • Managed high volume section effectively balance multiple tables while maintaining a calm and professional demeanor during peak hours.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food Server

KFC
12.2023 - 12.2024
  • Leveraged strong multitasking expertise to manage multiple projects and orders concurrently while maintaining quality and accuracy
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Grocery Stocker

Sana Shopping Center
10.2022 - 08.2023
  • Boosted customer satisfaction by delivering swift support for item location and inquiry resolution.
  • Organized products in appropriate storage locations to ensure orderly stock areas and reliable inventory counts.
  • Adjusted stock rotation to prevent outdated products and relocated aging items from the main shelving to construct special promotional displays.
  • Optimized store layout by proficiently stocking shelves and ensuring tidy, clutter-free aisles.
  • Addressed customer questions while furnishing in-depth product details.

Education

Bachelor of Science - Pre Healthy Science

Durham College
Oshawa, None
08-2025

Skills

  • Adaptability and quick learning
  • Positive mindset
  • Multitasking abilities
  • Customer service excellence
  • Cleaning and sanitation expertise
  • Effective communication skills

Languages

English
Professional Working

Certification

  • Certified Food Handler Certificate, April 2025-April 2030

Timeline

Food Server

KFC
12.2023 - 12.2024

Grocery Stocker

Sana Shopping Center
10.2022 - 08.2023

Bachelor of Science - Pre Healthy Science

Durham College

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Maria Senga