Brandon Rivera
Maywood
Summary
Field Service Operator with 1 year of experience in utility meter reading and 6 years in sales management, excelling in enhancing operational efficiency and customer satisfaction. Demonstrates a visionary approach to team leadership and conflict resolution, alongside a strong aptitude for inventory management and safety compliance. Committed to leveraging critical thinking and communication skills to drive innovative improvements in service delivery and team performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
METER READER
Liberty Utilities
Downey, CA
03.2024 - Current
- Accurately record utility meter readings, ensuring data integrity and timely reporting.
- Identify and resolve discrepancies in meter data, enhancing billing accuracy.
- Collaborate with team to improve route efficiency, reducing read times significantly.
- Utilize handheld devices to collect and transmit meter data, streamlining operations.
- Maintain safety standards while navigating diverse terrains during meter readings.
INVENTORY SPECIALIST
Raymond West
Santa Fe Springs, CA
12.2022 - 03.2024
- Maintained accurate and up-to-date inventory records.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
- Created reports on inventory activity, shortages, overages.
- Performed scheduled inventory counts and supply audits.
- Participated in physical inventory counts to keep information accurate and current.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Traveled to different company locations/sites to perform inventory duties.
- Entered information into system to update status reports.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
SALES MANAGER
Superior Grocers
Maywood, CA
01.2019 - 01.2024
- Resolved customer complaints regarding sales and service.
- Prepared sales production reports for senior management.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Occasionally received shipments of products for the store.
- Identified needs of customers promptly and efficiently.
- Organized storage areas for efficient use of space.
- Operated forklift and pallet jack to transport heavy loads.
- Replenished items to maintain stock availability.
Education
HIGH SCHOOL DIPLOMA -
Bell High School
Bell, CA06.2018
Skills
- Customer Engagement
- Inventory Management
- Team Leadership
- Conflict Resolution
- Personnel Training
- Equipment Operations
- Money Handling
- Time Management
- Safety Compliance
- Critical Thinking
- Data Entry
- Good Physical Performance
- Route Navigation
Certification
Water Distribution Operator Grade 2
Operator Number: 58828
Issued: December 2025
LANGUAGES
English (Native)
Spanish (Novice)
Timeline
METER READER
Liberty Utilities
03.2024 - Current
INVENTORY SPECIALIST
Raymond West
12.2022 - 03.2024
SALES MANAGER
Superior Grocers
01.2019 - 01.2024
HIGH SCHOOL DIPLOMA -
Bell High School