Maria Salamy
Red Deer,AB
Summary
Dynamic and results-driven professional with extensive experience as Head Bartender at North 82 Steak House. Proven expertise in staff training and mixology, enhancing guest experiences through innovative cocktail menus. Strong communication skills and a commitment to quality control have consistently driven sales and fostered team collaboration in high-pressure environments.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Head Bartender
North 82 Steak House
Sault Ste. Marie, ON
01.2008 - 01.2010
- Supervised daily bar operations, ensuring high-quality service and product consistency.
- Trained and mentored junior bartenders on techniques and customer service skills.
- Developed innovative cocktail menus to enhance guest experience and drive sales.
- Managed inventory control, reducing waste through efficient stock rotation practices.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
Administrative Assistant
McMaster University Religious Studies Department
Hamilton, ON
01.1996 - 03.1998
- Supervised daily bar operations, ensuring high-quality service and product consistency.
- Trained and mentored junior bartenders on techniques and customer service skills.
- Developed innovative cocktail menus to enhance guest experience and drive sales.
- Managed inventory control, reducing waste through efficient stock rotation practices.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
Bartender/Floor Service
Ramada, Cravings Fine Dining/Bench Warmers Sports Bar
Welland, ON
01.2005 - 01.2008
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed creative drink specials that enhanced menu offerings and attracted repeat customers.
- Collaborated with kitchen staff to synchronize food and beverage service for optimal guest experience.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Production Supervisor/Customer Service Specialist
Telespectrum Canada
St. Catharines, ON
01.2000 - 01.2005
- Oversaw daily production operations, ensuring adherence to safety standards and quality control measures.
- Led team meetings to communicate objectives, address challenges, and foster collaboration among staff.
- Mentored junior staff on best practices in equipment handling and troubleshooting techniques.
- Implemented training programs for new hires, improving onboarding experience and productivity levels.
- Analyzed production metrics to identify areas for improvement and drive continuous enhancement initiatives.
- Developed reports on production performance, providing insights for strategic decision-making by management.
Education
IT Technology And Market Research
Father Fogerty
Welland, ONHigh School Diploma -
Not Notre Dame College Campus Secondary School
Welland, ONSkills
Staff training and supervision
POS system proficiency
Strong communication skills
Quality control standards
Customer service
Retaining information
Sales and upselling techniques
Team leadership
Safe alcohol service
Mixology
Safe food handling procedures
WHIMIS
Languages
English
Bilingual or Proficient (C2)
Certification
WHIMIS
ALCOHOL SAFETY COURSE
FOOD HANDLING CERTIFICATION
Timeline
Head Bartender
North 82 Steak House
01.2008 - 01.2010
Bartender/Floor Service
Ramada, Cravings Fine Dining/Bench Warmers Sports Bar
01.2005 - 01.2008
Production Supervisor/Customer Service Specialist
Telespectrum Canada
01.2000 - 01.2005
Administrative Assistant
McMaster University Religious Studies Department
01.1996 - 03.1998
IT Technology And Market Research
Father Fogerty
High School Diploma -
Not Notre Dame College Campus Secondary School