Summary
Overview
Work History
Education
Skills
Timeline
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MARIA SABA

Palm Desert

Summary

Proactive, innovative and goal-oriented leader committed to professional development and expert leadership of retail. Always ready to help team members and solve customer problems to improve experiences.

Overview

14
14
years of professional experience

Work History

US Lead

Apple
03.2024 - Current
  • Support store leadership team by facilitating a great experience for customers and team members.
  • Address daily operational needs, working efficiently and productively with all team members.
  • Act as a Role model and mentor and drive customer engagement
  • Drive operational excellence by ensuring my team is equipped with the tools and resources to deliver exceptional customer interactions.
  • Energize, inform, and align team members on store performance goals, priorities, and communication.

Store Leader

PetSmart
10.2014 - 03.2024
  • Lead and hold team accountable to company's mission, vision, values, and strategy.
  • Utilize current company strategies for associate hiring, on boarding, development, and performance management to create a best in-class workforce.
  • Ensure achievement of Profit & Loss expectations such as sales and expense targets.
  • Develop management staff through coaching and weekly one on ones with direct reports.
  • Lead a culture of empowerment through utilizing code of ethics, policies, and standard operating procedures.
  • Foster a culture of diversity and inclusion through associate engagement.

Senior Team Lead

Target Corporation
05.2011 - 10.2014
  • Developed and implemented strategies to maximize service levels and meet payroll.
  • Led the team to utilize proper tools to maximize in-stocks through daily replenishment.
  • Maximized sales by developing a thorough merchandising process.

Education

Bachelor of Science - Business Management

University of Phoenix
Phoenix, AZ
06.2014

Skills

  • Customer Service Excellence
  • Time Management
  • Problem Solver
  • Bilingual and Biliterate
  • Inventory Management
  • Training/Supervision/Team Building
  • Recruitment and Hiring

Timeline

US Lead

Apple
03.2024 - Current

Store Leader

PetSmart
10.2014 - 03.2024

Senior Team Lead

Target Corporation
05.2011 - 10.2014

Bachelor of Science - Business Management

University of Phoenix

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MARIA SABA