Maria Romcy
Vancouver,BC
Summary
Recent graduate with strong design skills and proven problem-solving abilities. Rapid learner with a track record of applying new concepts effectively. Experienced in customer service and multitasking, consistently delivering exceptional experiences. Proficient in content creation and graphic design, enhancing team collaboration and productivity.
Overview
4
4
years of professional experience
Work History
Sales Associate Supervisor
Hills Dry Goods
Vancouver, British Columbia
10.2024 - Current
- Coordinated employee activities to optimize performance.
- Ensured prompt complaint handling while fostering a customer-friendly environment.
- Performed detailed opening, closing, and shift transition duties to consistently maintain operational benchmarks every day.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Ensured deadlines were consistently met through efficient time management.
Sales Associate
Hills Dry Goods
Vancouver, British Columbia
11.2023 - 10.2024
- Maintained records related to sales for store management.
- Engaged customers in friendly, professional dialogue to determine needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements
- to promote items.
- Handled cash register operations, ensuring accurate payment acceptance and precise
- change counting.
- Collaborated with sales team members to reach collective targets.
Sales Associate and Social Media Content Creator
Estrelar Mulher
Caxias Do Sul, Rio Grande Do Sul (Brazil)
01.2022 - 07.2023
- Greeted customers to determine wants or needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Researched trending topics related to the target audience.
- Monitored social media trends and insights to guide content creation and strategy adjustments.
- Created engaging, original content including posts, videos, and graphics tailored to specific platform requirements.
- Used social media to engage consumers, respond to questions or complaints and promote company initiatives.
Education
Associate of Arts - Design, Marketing And Advertising
LaSalle College
Vancouver, BC03-2025
High School Diploma -
CETEC
Brazil12-2021
Elementary School -
Caminho Do Saber
Brazil12-2018
Skills
- Brand awareness and social media strategy
- Team leadership and collaboration
- Content creation and graphic design
- Critical thinking and problem solving
- Customer service excellence
- Attention to detail
- Fashion styling
Timeline
Sales Associate Supervisor
Hills Dry Goods
10.2024 - Current
Sales Associate
Hills Dry Goods
11.2023 - 10.2024
Sales Associate and Social Media Content Creator
Estrelar Mulher
01.2022 - 07.2023
Associate of Arts - Design, Marketing And Advertising
LaSalle College
High School Diploma -
CETEC
Elementary School -
Caminho Do Saber
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