Professional with strong background in administrative support and office management. Demonstrates expertise in data entry, document organization, and schedule coordination. Known for fostering team collaboration and consistently delivering results in dynamic environments. Adaptable and reliable with excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Broker/Agent Services Representative
Primo Auto Insurance Services
09.2024 - Current
Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
Recorded supporting documentation for phone calls and written correspondence.
Educated clients on various investment options, empowering them to make informed decisions about their financial futures.
Office Assistant
La Hermosa Furniture Store
11.2015 - Current
Greet customer and new clients.
Assist Business owners with furniture orders and inventory payments to vendors receiving payments.
Writing up checks and depositing at bank
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Substitute Instructional Assistant
Lindsay Unified School District
08.2018 - 08.2021
Supported lead teacher in implementing established lesson plans, ensuring continuity of instruction during their absence.
Assisted students with special needs in achieving educational goals, employing tailored strategies and accommodations.
Aided lead teacher in record-keeping tasks such as tracking attendance data or maintaining student portfolios over time for documentation purposes.
Monitored student performance through assessments and evaluations, identifying areas for improvement and adjusting instruction accordingly.
Followed lesson plans designed by absent teachers.
Enforced school and class rules to maintain order in classroom/ school
Monitored student performance and provided feedback to inform instruction.
Clerical Assistant
Visalia Emergency Aid Council
06.2014 - 03.2014
Assist Director with all functions of managing food pantry.
Answered phones, transferred calls to the appropriate staff and scheduled appointments.
Education
Esthetician - Certificate
Milan Institute
Visalia, CA
04-2023
Administration Specialist Program -
Milan Institute
Visalia, CA
09.2016
High School Diploma - General Education
Lindsay High School
Lindsay, CA
08.2006
Skills
Bilingual - Read/Speak/Write (English and Spanish)
Customer Service Representative at Auto International Insurance & DMV ServicesCustomer Service Representative at Auto International Insurance & DMV Services