Maria Robson
Toronto,ON
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Claims Assistant/Adjuster Support
Crawford & Company (Canada) Inc.
Mississauga, ON
04.2015 - Current
- Currently, Contractor/Support for the Crawford Adjusters of Global Technical Services, Transportation Branch, working with two Captives with specific Insurer and Insurance Brokers.
- Collaborated with a fellow team member to manage a large volume of claim payments.
- Updating and inputting of Financial Reserves, Liability Percentages, and Driver/Third Party information.
- Checked payment documentation for appropriate coding, catching errors, and making revisions.
- Conducted research, when needed, into various types of policies and procedures related to Transportation claims.
- Maintained case files and oversaw transmissions between Crawford and specific Insurer
- Liaise with Insurer's Treasury department concerning incoming Salvage and Subrogation payments.
- Previously, I prepared the Accounts Receivable and Deductible Recovery Report for a large Fleet Captive on a monthly basis.
- Liaise and resolve with Fleet Insureds for issues and requests for information.
- Prepare documentation for approval at various levels of authority for Cash Calls over $50,000, to be forwarded to the Insurer for review, approval, and payment.
- Complete as needed; Additional Adjuster requests; Update and organize Policies and Procedures; Closed File Storage; General Branch Housekeeping; Organize Social Gatherings for Branch and Office Staff.
- Successfully participated in the Special Accounts Receivable Project under the Vice President of the time.
- Previous work experience includes various administrative, and support positions at Fraud Reporting in Call Centre, Facilities in Logistics, and Banking offices.
Education
General Insurance Essentials, Parts 1&2
Insurance Institute of Canada
Toronto, ON12-2023
Skills
- Insurance knowledge
- Claims Processing
- File/Database Management
- Data Entry
- Invoice Processing
- Interpersonal Communication
- Time Management
- Team Collaboration
Timeline
Claims Assistant/Adjuster Support
Crawford & Company (Canada) Inc.
04.2015 - Current
General Insurance Essentials, Parts 1&2
Insurance Institute of Canada
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