Maria Robles
Northridge
Summary
Dynamic culinary professional with experience at Poke Bar and pollo loko. excelling in food safety and inventory management. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in recipe modification and kitchen maintenance, consistently delivering high-quality dishes while adapting to fast-paced environments. Ready to embrace new challenges and ready to learn
Overview
2
2
years of professional experience
Work History
Prep Line Cook/Cashier
Poke Bar
Northridge
10.2019 - 03.2020
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Cleaned dishes, pots, pans and other kitchen equipment used during the day's operations.
- Monitored product freshness and rotation of ingredients to ensure quality standards were met.
- Managed inventory levels for perishables ensuring that adequate amounts were available at all times.
- Assembled food orders according to recipes and instructions provided by chefs or supervisors.
- Performed regular maintenance tasks on kitchen appliances such as cleaning filters and replacing parts.
- Stocked kitchen with necessary supplies, including food items, utensils, equipment and cleaning products.
- Followed proper food handling methods as outlined by health department guidelines.
- Adhered to all company policies related to food safety and sanitation practices.
- Measured ingredients accurately using scales or measuring cups and spoons prior to cooking meals.
- Organized food storage areas ensuring that all items were properly labeled and dated.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Completed special orders according to customer dietary needs.
- Measured and weighed food items to comply with portion requirements.
- Monitored freshness of food products to help reduce spoilage.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Made meals in accordance with company standards and requirements.
- Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
- Received and stored food and supplies.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Performed workstation prep prior to shift start.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
Prep Cook/Dishwasher
Pollo Loco
West Hills
07.2018 - 01.2020
- Maintained an accurate inventory of supplies needed for daily operations.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Assisted in serving meals to customers as needed.
- Organized walk-in coolers and freezers according to established guidelines.
- Maintained records of daily food usage in accordance with health regulations.
- Kept the kitchen area clean at all times during shifts.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Grilled and deep fried various foods from meats to potatoes.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Checked completed orders for correct quantity and quality.
- Set up work stations prior to opening to minimize prep time.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Replenished soap dispensers with detergent when necessary.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Discarded spoiled food items immediately following established procedures.
- Adhered strictly to safety regulations while handling sharpknives or machinery.
- Help chashiers during rush hours even in drive thru
- Help with prep order for custumers
- Checked freshness of food and ingredients prior to use.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Completed special orders according to customer dietary needs.
- Measured ingredients accurately using measuring cups and spoons.
- Sliced meats to prepare for cooking and assembly of menu items.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Measured and weighed food items to comply with portion requirements.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
Skills
- Food safety
- Inventory management
- Recipe modification
- Kitchen maintenance
- Food preparation
- Customer service
- Team collaboration
- Conflict resolution
- Adaptability
- Communication skills
- Vegetable chopping
- Seasoning techniques
- Cold food preparation
- Stock rotation
- Portion control
- Catering assistance
- Temperature control
- Recipe execution
- Hot food preparation
- Sanitation practices
- Punctual and honest
- Multitasking
- Use register
- Ready to learn new experinces
Languages
Spanish
Professional
English
Limited
Timeline
Prep Line Cook/Cashier
Poke Bar
10.2019 - 03.2020
Prep Cook/Dishwasher
Pollo Loco
07.2018 - 01.2020