MARIA RIZA DAGPIN
Leduc,AB
Summary
Experienced Cleaning Supervisor with background in overseeing both residential and commercial ability to manage team members effectively, and commitment to maintaining high standards of cleanliness. Known for implementing efficient cleaning protocols, ensuring customer satisfaction, and improving overall operational productivity. Demonstrated success in fostering a positive work environment and coaching staff on best practices in cleaning procedures. Efficient and reliable. Ensuring high standards of cleanliness and maintenance are met consistently.
Overview
18
18
years of professional experience
Work History
Cleaning Supervisor
DoneRight Filcan Cleaning Services Ltd.
Leduc, Alberta
01.2023 - Current
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Supervised and supported Team members to maximize quality of service and performance.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Work closely with management to develop strategies for improving cleaning services across the organisation.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
Cleaning Custodian
Never Too Clean
Fort McMurray, Alberta
03.2014 - 03.2018
- Cleaned building floors by sweeping, mopping or vacuuming.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Kept business entrances clean, tidy and professional in appearance.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
Food counter Attendant
Tim Hortons
Fort McMurray, Alberta
01.2014 - 02.2017
- Part time job
- Greeted frequent visitors by name and explained new promotions.
- Assisted in food preparation tasks such as setting up ingredients for cooks.
- Informed customers about daily specials using suggestive selling techniques.
- Performed opening and closing duties such as cleaning work surfaces, restocking supplies.
- Handled complaints from customers professionally while maintaining positive attitude towards guests at all times.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Drug Testing Analyst
PrimeCare
Cebu, Philippines
01.2008 - 06.2009
- Company Overview: Cebu, Philippines
- Cebu, Philippines
Senior Medical Technologist
PrimeCare
Cebu, Philippines
10.2006 - 06.2009
- Company Overview: Cebu, Philippines
- Cebu, Philippines
Education
Bachelor of Science - Medical Technology
Cebu Doctors’ University
Cebu City, Philippines01.2006
Medical Office Assistant -
Capstone Edge College
Calgary, ABSkills
- Flexible
- People Oriented
- Tactful
- Compassionate
- Initiative
- Good interpersonal skills
- Fast learner
- Attention to detail
- Follows instructions carefully
- Organized
- Computer literate
- Can work under pressure
Trainingsandseminars
- WHMIS, Syncrude, 04/01/15
- Ossa Regional Orientation, Keyano College, 11/17/14
- ALBERTA Construction Safety Training Exam (CSTS 09), 11/16/14
- Food Safe Level 1 Seminar, IMSS, Prince George, B.C., 09/30/18
- Emergency First Aid and CPR/AED Level, IMSS, Prince George, B.C., 10/31/16
- Empowering Filipina AUPAIRS, Embassy of the Philippines, The Hague, Netherlands
- Drug Testing Seminar/Workshop, Department of Health, Manila, Philippines
- Newborn Screening Seminar, PAMET INC., Cebu, Philippines
Languages
- English
- Tagalog
References
- Corazon Michaud, Done Right Filcan Cleaning Services Ltd. 587-596-4134
- Rachel Barreto, Home Hardware Wetaskiwin. 780-271-0423
Timeline
Cleaning Supervisor
DoneRight Filcan Cleaning Services Ltd.
01.2023 - Current
Cleaning Custodian
Never Too Clean
03.2014 - 03.2018
Food counter Attendant
Tim Hortons
01.2014 - 02.2017
Drug Testing Analyst
PrimeCare
01.2008 - 06.2009
Senior Medical Technologist
PrimeCare
10.2006 - 06.2009
Bachelor of Science - Medical Technology
Cebu Doctors’ University
Medical Office Assistant -
Capstone Edge College