María Rivera
Santa Cruz
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
LALS Peer Advisor
UCSC Latin American & Latino Studies
10.2024 - Current
- Served as a liaison between students and campus resources, streamlining access to essential services for academic success.
- Advised students on educational, career and social opportunities.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Analyzed student academic records to assess educational and career goals.
- Promoted a positive campus culture by serving as an accessible and approachable resource for students navigating their educational journey.
- Maintained detailed records of individual student interactions and outcomes, utilizing data-driven insights to inform future advising approaches.
- Pointed students to relevant information about academic and personal support services available on campus.
- Assisted students in exploring and selecting career paths.
Sales Manager
Ralphs Grocery Store
05.2014 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Spanish Coach
MiraCosta College Language Lab
08.2023 - 05.2024
- Tutored students remotely with online platform using live sessions and pre-recorded videos.
- Boosted student confidence in speaking Spanish through regular conversational practice and interactive activities.
- Taught pronunciation tactics, introduced essential words and conducted reading drills.
- Conducted one-on-one tutoring sessions, resulting in improved language skills for struggling students.
- Promoted a positive learning environment by establishing clear expectations and encouraging open communication among students.
- Evaluated student performance regularly, providing constructive feedback to foster improvement and growth.
Education
Associate of Arts - Sociology
Miracosta College
Oceanside, CA05.2024
Associate of Arts - Spanish
Miracosta College
Oceanside, CA05.2024
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Motivational Skills
Problem-Solving
Teamwork and Collaboration
Organizational Skills
Active Listening
Effective Communication
Adaptability and Flexibility
Decision-Making
Academic advising
Problem-solving aptitude
Individual counseling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
LALS Peer Advisor
UCSC Latin American & Latino Studies
10.2024 - Current
Spanish Coach
MiraCosta College Language Lab
08.2023 - 05.2024
Sales Manager
Ralphs Grocery Store
05.2014 - 08.2024
Associate of Arts - Sociology
Miracosta College
Associate of Arts - Spanish
Miracosta College
Similar Profiles
Cinthia ZunigaCinthia Zuniga
Student Worker at Latin American, Latino, And Caribbean CenterStudent Worker at Latin American, Latino, And Caribbean Center
Karla E. ReyesKarla E. Reyes
Field Statement and Dissertation Research Proposal at Latin American and Latinx StudiesField Statement and Dissertation Research Proposal at Latin American and Latinx Studies
Josnel BenjaminJosnel Benjamin
Security Guard at Private Security for El Meson Latin American CuisiSecurity Guard at Private Security for El Meson Latin American Cuisi