Maria Rios
Antioch,CA
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Reentry Case Manager
Community Works West
10.2020 - Current
- Coordinate care plans to address client needs and promote well-being.
- Monitor client progress and adjust care plans as needed to address evolving needs.
- Provide crisis intervention support to clients facing urgent challenges.
- Collaborates with community organizations to secure additional resources for clients.
- Achieves positive client outcomes by developing and implementing comprehensive case management plans.
- Advocates for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributes to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Monitor clients' progress and track client services to provide crisis interventions.
- Partners with local organizations to expand access to social and community services.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
DIVERSION NAVIGATOR
HEALTHRIGHT360
07.2019 - 07.2020
- Conduct intakes and bio-psycho-social histories and assessments
- Work with clients to create, track, revise, and update client-focused Individual Action Plans
- Conducts face-to-face interviews with clients to assess for appropriate treatment needs
- Ensures all required admission paperwork is completed accurately and entered in a timely manner in multiple electronic data systems
- Attends regular trainings, meetings, and events related to furthering professional development
- Coordinate with each Point of Contact representative to facilitate access to County services such as health care enrollment and connection to a health home, public benefits, housing, and behavioral health care
- Coordinate with the County's Housing Navigators to ensure that all homeless clients receive immediate, individualized housing-related support including accelerated access to a shelter bed
- Coordinate with HR360's contracted partners to facilitate access to cognitive behavioral services, restorative justice circles, and master-leased housing
- Coordinate with HR360's Central/East Reentry Network for access to AB109-funded community-based resources including transitional housing, rent subsidies, deposit assistance, civil legal services, family reunification support, gender-specific mentoring, clean slate services, employment training and subsidized employment
PEER READINESS COACH
HEALTHRIGHT360
01.2017 - 07.2019
- Conducted community outreach to work with clients in crisis, teaching, motivating, advocating and coaching
- Ensured that all appropriate referrals for identified services on the individual action plans (IAP) are made and coordinated with service providers via contracted network providers or community resources
- Participated in case staffing and case conferences
- Provided outreach and follow up services including, but not limited, to crisis and missed appointments to ensure adequate resources are available and in place
- Utilized skill building and motivational interviewing on behavior, physical, emotional, social and substance abuse
- Developed an overall plan of intervention to maintain positive open and respectful communication with clients, families and other involved persons
- Attend professional training and meetings as required by regulations
- Completed all written documentation in a timely manner as required by policy or as assigned by supervisor
BEHAVIORAL COACH
NO BARRIERS
01.2015 - 01.2017
- Experience developing case plans and documentation
- Ability to serve as a liaison between the patients, their families, and healthcare professionals
- Ability to demonstrate compassion, understanding, and empathy
- Advocate for individuals and families with social service needs
- Handle client complaints, issues, requests, and demands accordingly
- Designed personalized behavior modification plans to enhance client engagement and goal attainment.
- Conducted assessments to identify individual strengths and areas for growth, tailoring coaching approaches accordingly.
- Educated clients on stress management techniques, leading to improved emotional well-being and resilience.
Education
High School Diploma -
Armijo High School
Fairfield, CARADT-1 - Drug And Alcohol
CCAAP
Skills
- Real-life insights
- Case management
- Harm Reduction
- Crisis intervention
- Restorative Justice
- Motivational Interviewing
- Cultural sensitivity
- Client advocacy
- Critical thinking
- Community outreach
- Referral coordination
- Case needs assessments
- Case documentation
Certification
CPR certified
RADT-1 drug and alcohol
Languages
Spanish
Timeline
Reentry Case Manager
Community Works West
10.2020 - Current
DIVERSION NAVIGATOR
HEALTHRIGHT360
07.2019 - 07.2020
PEER READINESS COACH
HEALTHRIGHT360
01.2017 - 07.2019
BEHAVIORAL COACH
NO BARRIERS
01.2015 - 01.2017
High School Diploma -
Armijo High School
RADT-1 - Drug And Alcohol
CCAAP
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