Maria Plancarte
Salida
Summary
Dynamic Administrative Medical Assistant with a proven track record at Reproductive Science Center, excelling in HIPAA compliance and patient scheduling. Recognized for enhancing clinic efficiency and patient satisfaction through exceptional organizational skills and effective communication. Committed to delivering quality care while managing confidential information and supporting medical staff in a fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Medical Assistant
Reproductive Science Center
09.2022 - Current
- Managed confidential patient information in compliance with HIPAA regulations, safeguarding sensitive data from unauthorized access or disclosure.
- Organized patient referrals to specialists, facilitating timely access to necessary healthcare services.
- Assisted with insurance verification and billing tasks, ensuring timely reimbursements and minimizing errors.
- Implemented electronic health record systems, increasing team efficiency and simplifying data retrieval processes.
- Supported physicians during examinations by obtaining vital signs and recording pertinent medical history information for accurate diagnoses.
- Managed a high volume of patient correspondence, ensuring timely responses and appropriate escalation of urgent matters.
- Facilitated communication between patients, providers, laboratories, pharmacies which ensured seamless coordination of services.
- Enhanced patient satisfaction by providing efficient and courteous administrative support to medical staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained pre-authorization from insurance companies ahead for medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Nothern California Cancer Center
02.2017 - 12.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
No Degree - Medical Assistant
San Joaquin Valley College
Salida, CA06-2017
Robert T. Elliott Education Center
Modesto05-2016
Skills
- Time management efficiency
- HIPAA regulations
- Critical thinking
- Organizational and planning skills
- Professional telephone etiquette
- Patient scheduling expertise
- Administrative support experience
- Positive attitude
- Problem-solving
- Attention to detail
- Multitasking and organization
- Cleaning and sanitizing
- Patient care
- Computer skills
- HIPAA compliance
- Flexible schedule
Certification
- Medical Administrative Assistant
Languages
Spanish
Full Professional
Timeline
Administrative Medical Assistant
Reproductive Science Center
09.2022 - Current
Medical Assistant
Nothern California Cancer Center
02.2017 - 12.2021
No Degree - Medical Assistant
San Joaquin Valley College
Robert T. Elliott Education Center
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