Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pilar Pereyra

Irvine

Summary

Dynamic sales leader with a proven track record at Splendid, excelling in client relationship building and team leadership. Adept at driving sales strategies and fostering a collaborative environment, I consistently achieve targets while enhancing customer experiences. My expertise in retail operations and problem-solving ensures optimal performance and brand promotion.

Overview

15
15
years of professional experience

Work History

Sales Supervisor

Splendid
02.2025 - Current
  • Fosters teamwork and leads by example through achievement of individual sales targets while ensuring team meets targets.
  • Creates and maintains a positive work environment that encourages teamwork, creativity, and collaboration.
  • Cultivates a robust client portfolio to secure a proactive, growing business.
  • Exhibits transparency and authenticity with clients, fostering unique connections.
  • Effectively use all the available tools to optimize business opportunities.
  • Facilitates support for front and back-of-house teams, promoting their accomplishments, and nurturing a cohesive team spirit.
  • Upholds and adheres to all company policies and operational procedures.

Assistant Store Manager

7 For All Mankind
08.2021 - 01.2025
  • Engaged with clients to ensure adherence to 7FAM selling and service standards while delivering outstanding, premium customer experiences and enhancing sales through tailored styling based on client requirements.
  • Fostered strong client relationships while enhancing store sales via targeted brand engagement initiatives
  • Collaborated efficiently with store management concerning individual goals, skill enhancement updates, employee relations, and operational activities.
  • Assisted with training, coaching, developing, and motivating the team to achieve maximum sales productivity.
  • Assisted with recruiting top talent to meet the needs of the business, and retained talent that will contribute to sales growth.
  • Supported and executed directives from Visual Merchandising, Operations, and Marketing, and ensured Loss Prevention policies and procedures are followed. Assists with financial, sales audits, and inventories to protect the store from internal and external shortages.
  • Resolved customer complaints in a timely manner, and addressed any issues that may arise during store hours.

Senior Client Advisor

Moncler
02.2019 - 06.2020
  • Engaged with clients in accordance with the Moncler Selling and Service standards.
  • Delivered successful individual KPI results such as 80% Repurchase rate, 2.0 UPT, 6% conversion.
  • Assisted Store Director in training to enhance team performance as a supervisor and coach, sharing best practices, knowledge, and mentoring colleagues with less experience while demonstrating active client outreach through appointment setting, including follow up of charge sends/phone sales and after-sales services.
  • Assisted in planning and execution of in-store events and promotions.
  • Assisted in implementing content that amplified both product and the client experience that brings the brand to life across all channels.
  • Assisted in management of inventory, successful execution of shipment processing and inter-store transfer projects.
  • Captured quality client information in order to understand and meet clients' needs, build relationships and personalize future client development opportunities.
  • Processed all merchandise transactions accurately and professionally adhering to company policies and procedures.
  • Assisted in developing staff to ensure manpower succession.
  • Ensured the execution of Omni-channel training, with specific attention to in-store e-commerce and incorporating Moncler's selling ceremony to ultimately drive sales and develop strong relationships with clients by providing personalized services.

Assistant Store Manager

Elie Tahari
12.2014 - 02.2019
  • Led and developed customer relationships by building loyalty to the Elie Tahari brand and managing store client database.
  • Assisted with promotions and in-store events to ensure the store's sales objectives are consistently achieved.
  • Successfully executed company visions and values, working harmoniously under the direction of the Store Manager.
  • Maximized store profitability by ensuring store standards and processes were well-executed and seamlessly maintained.
  • Assisted and empowered sales associates to make decisions in the customer's best interest, while promoting the company's philosophy.
  • Managed inventory preparation, execution, and reports.
  • Maintained stock room organization and implemented shipment receiving standards and processing product transfer projects in a timely manner.

Sales Professional / Ferragamo Specialist

Bloomingdale's
03.2010 - 12.2014
  • Led the Ferragamo sales team and communicated ground intelligence to buying office.
  • Developed clientele and expanded client base.
  • Promoted cross-selling efforts with key strategic brands.
  • Coordinated special events in store.
  • Tasked with achieving departmental sales plans.

Education

Bachelor of Arts - Mass Communications

Philippine Women's University
01.1998

Skills

  • Retail operations optimization
  • Strategic team guidance
  • Effective decision making
  • Client engagement strategies
  • Fashion styling expertise
  • Sales planning
  • Coaching and mentoring
  • Brand marketing

Languages

Tagalog
Full Professional

Timeline

Sales Supervisor

Splendid
02.2025 - Current

Assistant Store Manager

7 For All Mankind
08.2021 - 01.2025

Senior Client Advisor

Moncler
02.2019 - 06.2020

Assistant Store Manager

Elie Tahari
12.2014 - 02.2019

Sales Professional / Ferragamo Specialist

Bloomingdale's
03.2010 - 12.2014

Bachelor of Arts - Mass Communications

Philippine Women's University

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Pilar Pereyra