Maria Palm
Fullerton,CA
Summary
Developed strong interpersonal and communication skills in dynamic, audience-focused environment. Possesses ability to adapt and thrive in fast-paced settings, showcasing creativity and resourcefulness. Elevated guest satisfaction and revenue by mastering stage presence and leveraging marketing skills. Demonstrated leadership by mentoring peers and fostering collaborative teamwork, significantly increasing attendance rates. Seeking to leverage these transferrable skills in new field, contributing to collaborative and innovative team.
Overview
4
4
years of professional experience
Work History
Entertainment Staff Member
OC 11
10.2024 - Current
- Greeted guests and welcomed patrons in support of company service policy.
- Enhanced audience experience by facilitating engaging and interactive activities during live performances.
- Increased brand loyalty through exceptional guest interactions and personalized experiences during events.
- Responded to inquiries from guests and addressed any issues or complaints.
- Fostered positive relationships with coworkers in order to cultivate a healthy work environment.
- Built a repeat client base through excellent customer service skills, fostering long-term professional relationships with clients.
Entertainment Staff Member
Gold Club
06.2023 - 11.2023
- Collaborated with management team to create memorable moments for guests, resulting in increased positive feedback.
- Elevated guest satisfaction ratings through consistent delivery of high-energy performances that captivated audiences from start to finish.
- Leveraged social media platforms to promote upcoming events, driving awareness and admission sales among target demographics.
- Promoted food and beverage sales by engaging with guests and providing excellent company during their dining experience.
- Provided attentive customer service to VIP guests, elevating their overall experience and encouraging repeat business.
- Strengthened team morale by fostering an inclusive work environment that encouraged open communication and collaboration among staff members.
Entertainment Staff Member
Scarlett’s Cabaret
03.2021 - 03.2023
- Refined stage presence techniques to captivate audiences of diverse ages and backgrounds effectively.
- Received numerous positive reviews from clients, resulting in increased revenue from exclusive VIP sales and food and beverage sales.
- Improved time management skills by keeping up with a fast paced work environment and maintaining punctuality for every performance commitment.
- Mentored fellow entertainers, providing guidance on technique development and career advancement strategies, as well as offering constructive feedback and support.
- Collaborated with other entertainers to create engaging client experiences, promote teamwork and heighten service quality.
- Increased attendance rates with expanded clientele base by promoting club venue through various marketing channels, including social media and local networking events with industry professionals.
Education
High School Diploma -
Bakersfield High School
Bakersfield, CA05-2017
Skills
- Strong leadership qualities
- Engaging personality
- Professional demeanor
- Exceptional communication
- Sales experience
- Food and beverage experience
- Marketing and promotion
- Strong work ethic
- Collaborative teamwork
- Time management
- Conflict resolution
Timeline
Entertainment Staff Member
OC 11
10.2024 - Current
Entertainment Staff Member
Gold Club
06.2023 - 11.2023
Entertainment Staff Member
Scarlett’s Cabaret
03.2021 - 03.2023
High School Diploma -
Bakersfield High School
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