Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Maria Pacheco

Brampton,ON

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

5
5
years of professional experience

Work History

Restaurant Owner

Self
Terceira, Acores
04.2020 - 04.2025
  • Implemented operational procedures to maximize efficiency while minimizing costs.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Developed menus that featured local ingredients while meeting customer demands.

Education

High School Diploma -

St. Mary's Catholic School
Toronto, ON
06-1988

Skills

  • Operational procedures
  • Budget management
  • Customer engagement
  • Employee training
  • Problem solving
  • Vendor engagement
  • Time management
  • POS system operation
  • Health code compliance
  • Multilingual communication

Languages

Portuguese
Professional

Accomplishments

  • Business Development Manager of the year 2014 - RBC

Affiliations

  • Setting goals and achieving them
  • Excel in Customer Service, problem solving and team building
  • Empathy and compassion

Timeline

Restaurant Owner

Self
04.2020 - 04.2025

High School Diploma -

St. Mary's Catholic School

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Maria Pacheco