Maria I Ortiz Valenzuela
South Lake Tahoe
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
With foundational knowledge and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
Work History
Eligibility Specialist II
County of El Dorado
05.2022 - Current
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Resolved discrepancies with client applications to verify eligibility.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Paralegal - Bilingual
Tahoe Immigration Law
09.2019 - 05.2021
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
Education
Physical Education Teacher - Education
Universidad De Concepcion
Concepcion, Chile12-2009
Skills
- Data entry
- Effective communication skills
- Relationship building
- FLUENT IN Spanish
Languages
Spanish
Native or Bilingual
English
Timeline
Eligibility Specialist II
County of El Dorado
05.2022 - Current
Paralegal - Bilingual
Tahoe Immigration Law
09.2019 - 05.2021
Physical Education Teacher - Education
Universidad De Concepcion
Similar Profiles
Samantha PittSamantha Pitt
Fiscal Technician at El Dorado CountyFiscal Technician at El Dorado County
Leslie TonelliLeslie Tonelli
Program Assistant at County of El DoradoProgram Assistant at County of El Dorado
Theresa LamphereTheresa Lamphere
Social Services Aide at County of El DoradoSocial Services Aide at County of El Dorado