Maria Ortiz
Moreno Valley
Summary
Dynamic Production Shift Leader at Dominos with a strong work ethic and effective leadership skills. Achieved significant waste reduction through lean manufacturing principles and enhanced team productivity via comprehensive training programs. Committed to workplace safety and fostering a collaborative environment, ensuring seamless operations and timely production targets.
Overview
7
7
years of professional experience
Work History
Production Shift Leader
Dominos
09.2022 - Current
- Maintained a safe working environment by enforcing safety policies and conducting regular inspections.
- Coordinated maintenance activities during scheduled downtimes, minimizing disruption to overall production output.
- Collaborated with other shift leaders to harmonize procedures and share best practices across shifts.
- Enhanced production efficiency by implementing lean manufacturing principles and reducing downtime.
- Managed inventory levels effectively, ensuring timely replenishment of raw materials and consumables for uninterrupted operations.
- Developed team members'' skills through cross-training programs, boosting overall shift productivity.
- Reduced waste generation through continuous process improvement initiatives.
- Ensured timely completion of production schedules by closely monitoring progress and addressing bottlenecks.
Production Team Member
Dominos
08.2020 - 09.2022
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
- Achieved timely production targets by effectively managing time and resources within the team.
- Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
- Participated in regular performance reviews to identify areas for growth, leading to personal professional development.
Service Manager
Chipotle Mexican Grill
01.2018 - 07.2020
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Education
High School Diploma -
Colegio De Bachilleres En Apatzingan
Apatzingan, Michoacan, Mexico06-2000
Skills
- Standard operating procedures
- Waste minimization
- Employee training
- Workflow optimization
- Decision-making capacity
- Effective leadership
- Workplace safety
- Staff development
- Positive attitude
- Teamwork and communication
- Strong work ethic
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Production Shift Leader
Dominos
09.2022 - Current
Production Team Member
Dominos
08.2020 - 09.2022
Service Manager
Chipotle Mexican Grill
01.2018 - 07.2020
High School Diploma -
Colegio De Bachilleres En Apatzingan
Similar Profiles
Yvan Dave BeatoYvan Dave Beato
Shift Runner at DominosShift Runner at Dominos
Oscar BaooOscar Baoo
Delivery Driver at DOMINOSDelivery Driver at DOMINOS
Daniil SmirnovDaniil Smirnov
Front Line Cashier at DominosFront Line Cashier at Dominos