Maria Ontog
Calgary,Alberta
Summary
As skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements. Reliable employee seeking for this position. Offering excellent communication and good work attitude.
Overview
2
2
years of professional experience
Work History
Store Clerk
Family Pantry
Canal Flats, BC
07.2021 - 08.2022
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Answered customer questions and helped find specific items.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Estimated business demands and aligned operations with expected customer levels by restocking target items and verifying optimal levels of supplies.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Housekeeping Attendant
Fairmont hots springs hotel
Fairmont Hot Springs, BC
07.2019 - 06.2020
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Responded to requests from patrons for linens and toiletries.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Placed orders for new inventory to guarantee availability of adequate cleaning supplies.
Education
Bachelors - Hospitality And Tourism Management
04.2024
High School Diploma -
06.2021
Skills
- Cash Register Operation
- Guest Relations
- Storage Organization
- Hospitality and Accommodation
- Social Perception
- Merchandise Restocking
- Cleaning Techniques
- Microsoft Office
- Customer Service
- Standard Operating Procedure
- Heavy Lifting
- Customer Assistance
- Adaptable and Flexible
Timeline
Store Clerk - Family Pantry
07.2021 - 08.2022
Housekeeping Attendant - Fairmont hots springs hotel
07.2019 - 06.2020
Southern Alberta Institute of Technology - Bachelors, Hospitality And Tourism Management
David Thompson Secondary School - High School Diploma,
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