Summary
Overview
Work History
Education
Skills
Languages
https://www.linkedin.com/in/maria-naim-8b1722290/
Timeline
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MARIA NAIM

Milton,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

10
10
years of professional experience

Work History

Techinical Specialist

Apple
10.2017 - Current


  • Provided exceptional customer support, resolving complex technical issues with effective communication skills.
  • Completed troubleshooting and diagnostics on company resources.
  • Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
  • Rebuilding and repairing relationships with customer and elevating their relationship with Apple.
  • Making quick decisions and showing excellent time management skills.


Communication Consultant

Bell Mobility
03.2014 - 10.2017

Customer-focused Retail Sales Consultant with 3+ years of experience in retail sales, specializing in telecommunications and consumer electronics. Proven track record of exceeding sales targets and delivering exceptional customer service in a fast-paced environment. Skilled in promoting and selling Bell products and services to meet the diverse needs of customers.

Education

Diploma - Human Resources Management

Centennial College of Applied Arts And Technology
Scarborough, ON
04.2025

Skills

  • Technical support knowledge
  • Telecommunications
  • Security understanding
  • User training expertise
  • Technical consulting
  • Application support, mainly iOS

Languages

English
Full Professional
Urdu
Professional Working
Tibetan
Elementary

https://www.linkedin.com/in/maria-naim-8b1722290/

LinkedIn Profile

Timeline

Techinical Specialist

Apple
10.2017 - Current

Communication Consultant

Bell Mobility
03.2014 - 10.2017

Diploma - Human Resources Management

Centennial College of Applied Arts And Technology
MARIA NAIM