MARIA NAIM
Milton,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
Work History
Techinical Specialist
Apple
10.2017 - Current
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Completed troubleshooting and diagnostics on company resources.
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
- Rebuilding and repairing relationships with customer and elevating their relationship with Apple.
- Making quick decisions and showing excellent time management skills.
Communication Consultant
Bell Mobility
03.2014 - 10.2017
Customer-focused Retail Sales Consultant with 3+ years of experience in retail sales, specializing in telecommunications and consumer electronics. Proven track record of exceeding sales targets and delivering exceptional customer service in a fast-paced environment. Skilled in promoting and selling Bell products and services to meet the diverse needs of customers.
Education
Diploma - Human Resources Management
Centennial College of Applied Arts And Technology
Scarborough, ON04.2025
Skills
- Technical support knowledge
- Telecommunications
- Security understanding
- User training expertise
- Technical consulting
- Application support, mainly iOS
Languages
English
Full Professional
Urdu
Professional Working
Tibetan
Elementary
https://www.linkedin.com/in/maria-naim-8b1722290/
LinkedIn Profile
Timeline
Techinical Specialist
Apple
10.2017 - Current
Communication Consultant
Bell Mobility
03.2014 - 10.2017
Diploma - Human Resources Management
Centennial College of Applied Arts And Technology