Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Munoz

Apple Valley

Summary

Proven track record in behavior management and effective communication, demonstrated through a pivotal role at Stepping Stones Group. Enhanced student success by implementing structured learning environments and fostering collaborative relationships. Achieved significant improvements in classroom efficiency and safety, showcasing a blend of hard and soft skills essential for dynamic educational support.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Paraprofessional

Stepping Stones Group
01.2024 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.

Delivery Driver

Amazon
06.2022 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Guest Service Advocate

Target
05.2021 - 04.2022
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Mentored junior advocates within the firm, sharing knowledge and experiences to foster career growth among colleagues.

Solar Canvasser

Horizon Solar Power
02.2017 - 03.2021
  • Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
  • Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
  • Discussed customer feedback with management to optimize customer experience.
  • Responded to customer questions and objections to address concerns and build rapport.
  • Organized and attended events to promote products and services to potential customers.

Taco Bar 1&2

Del Taco
03.2015 - 01.2016
  • kept stations sanitized and up to store codes
  • prepped the food needed for orders
  • kept up in a fast paced environment
  • made sure
  • Increased overall efficiency by regularly monitoring consumables inventory and reordering supplies as needed, reducing downtime due to lack of necessary resources.

Education

Associate of Science - Social Sciences

Barstow Community College
Barstow, CA
05.2021

Skills

  • Behavior Management
  • Effective Communication
  • Helping Students with Special Needs
  • Small Group and Individual Assistance

Certification

  • Food Handler Certified
  • First Aid/CPR Certified
  • AED Certified

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Paraprofessional

Stepping Stones Group
01.2024 - Current

Delivery Driver

Amazon
06.2022 - 12.2023

Guest Service Advocate

Target
05.2021 - 04.2022

Solar Canvasser

Horizon Solar Power
02.2017 - 03.2021

Taco Bar 1&2

Del Taco
03.2015 - 01.2016

Associate of Science - Social Sciences

Barstow Community College

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Maria Munoz