MARIA MUNOZ
Calgary,Canada
Summary
Hardworking Administrative Support professional offering +2 years of experience in clerical roles. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Administrative Coordinator
Laboratorio Diagnostico Bahsas 2015 C.A
04.2020 - 09.2022
- Prepared patient data surveys, detailing care outcomes, billing metrics and other factors.
- Monitoring the efficiency of existing accounting procedures and ensuring they comply with the government regulations.
- Documents financial transactions by entering account information.
- Recommends financial actions by analyzing accounting options
- Reconciles financial discrepancies by collecting and analyzing account information.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Supported clinical staff by coordinating schedules, handling appointment confirmations, and updating patient records as needed.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Responded to patient inquiries via phone and email, providing accurate information and resources while maintaining a professional demeanor.
- Utilized electronic health records software proficiently, enabling quick access to vital patient information when required.
- Implemented new administrative procedures that led to a significant improvement in overall office organization and functionality.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Developed sales strategy based on research of consumer buying trends and market conditions.
General Manager
AryMachadoFit Brand
10.2022 - 05.2023
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Greeted customers and answered inquiries in a friendly and helpful manner, providing information about the training programs, packages and promotions.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server
Limericks Traditional Public House.
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
Degree in Public Accounting -
University Rafael Urdaneta
06.2021
Skills
- Office Administration
- Microsoft Excel
- Highly Organized
- Motivated and Self-Directed
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Customer Service
Languages
Spanish
Native or Bilingual
English
Professional Working
References
References available upon request.
Timeline
Server
Limericks Traditional Public House.
11.2023 - Current
General Manager
AryMachadoFit Brand
10.2022 - 05.2023
Administrative Coordinator
Laboratorio Diagnostico Bahsas 2015 C.A
04.2020 - 09.2022
Degree in Public Accounting -
University Rafael Urdaneta
Similar Profiles
Jorge Eduardo Umaña MoraJorge Eduardo Umaña Mora
Ingeniero Civil at LNE C.A. Laboratorio Nacional De Ensayos C.A.Ingeniero Civil at LNE C.A. Laboratorio Nacional De Ensayos C.A.
ORNELLA DIAZORNELLA DIAZ
Medical Laboratory Technician at Laboratorio Clinilab C.AMedical Laboratory Technician at Laboratorio Clinilab C.A
Fernando LunaFernando Luna
Collection Manager at DIAGNOSTICO POR IMAGENES DE ALTA COMPLEJIDAD DR DERAGOPYANCollection Manager at DIAGNOSTICO POR IMAGENES DE ALTA COMPLEJIDAD DR DERAGOPYAN