MARIA MUNOZ
Calgary,Canada
Summary
Hardworking Administrative Support professional offering +2 years of experience in clerical roles. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Administrative Coordinator
Laboratorio Diagnostico Bahsas 2015 C.A
2020.04 - 2022.09
- Prepared patient data surveys, detailing care outcomes, billing metrics and other factors.
- Monitoring the efficiency of existing accounting procedures and ensuring they comply with the government regulations.
- Documents financial transactions by entering account information.
- Recommends financial actions by analyzing accounting options
- Reconciles financial discrepancies by collecting and analyzing account information.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Supported clinical staff by coordinating schedules, handling appointment confirmations, and updating patient records as needed.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Responded to patient inquiries via phone and email, providing accurate information and resources while maintaining a professional demeanor.
- Utilized electronic health records software proficiently, enabling quick access to vital patient information when required.
- Implemented new administrative procedures that led to a significant improvement in overall office organization and functionality.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Developed sales strategy based on research of consumer buying trends and market conditions.
General Manager
AryMachadoFit Brand
2022.10 - 2023.05
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Greeted customers and answered inquiries in a friendly and helpful manner, providing information about the training programs, packages and promotions.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server
Limericks Traditional Public House.
2023.11 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
Degree in Public Accounting -
University Rafael Urdaneta
06.2021
Skills
- Office Administration
- Microsoft Excel
- Highly Organized
- Motivated and Self-Directed
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Customer Service
Languages
Spanish
Native or Bilingual
English
Professional Working
References
References available upon request.
Timeline
Server
Limericks Traditional Public House.
2023.11 - Current
General Manager
AryMachadoFit Brand
2022.10 - 2023.05
Administrative Coordinator
Laboratorio Diagnostico Bahsas 2015 C.A
2020.04 - 2022.09
Degree in Public Accounting -
University Rafael Urdaneta
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