Maria Morales
Perris
Summary
My name is Maria Morales. I consider myself an independent and hard working person with years of experience in housekeeping, skilled in time management, cleaning procedures, and customer service. I am proficient in front desk operations and ensuring high standards of cleanliness and guest satisfaction. I demonstrate strong organizational skills and a commitment to efficiency in both guest-facing and behind-the-scenes roles.
Overview
25
25
years of professional experience
Work History
Comfort Inn Housekeeping
Comfort Inn & Suites
Moreno Valley
09.2024 - Current
- Managed household errands and other essential duties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assemble hotel breakfast on a punctual timing
- Count, list , and order inventory as needed for breakfast
- Providing excellent customer service
- Complete/ clean rooms within time service
- Complete rooms as equally shared amongst colleagues.
- Thourghly check and leave rooms properly done
- Work front desk duties
- Create and set rooms for clients
- Run the check ins and check outs of the clients
- Organize clients by rooms
- Answer phone calls by clients requests
- Complete customer requests for clients
- Communicate effeciently with customers
- Provide 100% client satisfactory in all áreas such as, breakfast, hotel room, and front desk service
Hampton Inn Housekeeping
Hampton Inn Suites
Marshall
11.2005 - 08.2006
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Responsible for laundry routine and maintenance
- Complete hotel rooms on a timely manner
- Inspect and clean rooms thourghly and efficiently
General Associate
Republic Industries
Marshall
12.1999 - 06.2003
- Create and inspect cabinet Doors and wall doors
- Track count on inventory of doors
- Properly communicate with other departments
- Worked on assembly line along other colleagues
- Perform multiple inspections to product
- Worked flexible between offered shifts
Education
High School Diploma -
Pedro Ascencio De Alquisiras
Estado De Mexico09-1997
Skills
- Communicative
- Initiative
- Committed
- Adaptive
- Independent thinker
- Room inspection
- Inventory management
- Customer service
- Time management
- Team collaboration
- Front desk operations
- Cleaning procedures
- Client organization
- Friendly, positive attitude
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Comfort Inn Housekeeping
Comfort Inn & Suites
09.2024 - Current
Hampton Inn Housekeeping
Hampton Inn Suites
11.2005 - 08.2006
General Associate
Republic Industries
12.1999 - 06.2003
High School Diploma -
Pedro Ascencio De Alquisiras