Maria Medina
Norwalk,CA
Summary
Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Eager to contribute to team success through hard work, attention to detail, excellent organizational skills and outstanding customer support.
Overview
4
4
years of professional experience
Work History
Special Events Assistant
Metro
05.2024 - Current
- Improved guest satisfaction by addressing concerns promptly.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Intervention Specialist
Catapult Learning
04.2023 - 05.2024
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Improved overall classroom performance by providing targeted support for struggling students in various subjects.
- Enhanced student outcomes by implementing evidence-based intervention strategies and techniques.
Assistant Store Manger
Spirit Halloween
07.2022 - 11.2022
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Customer Service Professional
H&R Block
12.2021 - 06.2022
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Streamlined call center operations for improved efficiency and reduced wait times.
Assistant Store Manager
Spirit Halloween
08.2021 - 11.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Holiday Clerk Assistant
United States Postal Service
11.2020 - 01.2021
- Collaborated with team members to streamline daily operations and ensure smooth workflow.
- Improved customer satisfaction by providing efficient and friendly service during the holiday season.
Education
Bachelor of Arts - Economics And Spanish
Franklin And Marshall College
Lancaster, PA05.2020
Skills
- Customer service
- Leadership abilities
- Deadline driven
- Tactful conflict resolution
- Enthusiastic team player
- Analytical Skills
Timeline
Special Events Assistant
Metro
05.2024 - Current
Intervention Specialist
Catapult Learning
04.2023 - 05.2024
Assistant Store Manger
Spirit Halloween
07.2022 - 11.2022
Customer Service Professional
H&R Block
12.2021 - 06.2022
Assistant Store Manager
Spirit Halloween
08.2021 - 11.2021
Holiday Clerk Assistant
United States Postal Service
11.2020 - 01.2021
Bachelor of Arts - Economics And Spanish
Franklin And Marshall College
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