Maria Medeiros
ON
Summary
I have many years of Experience handling Patients and knowledge of nursing skills.
Overview
13
13
years of professional experience
Work History
RPN/Medical Office Assistant
Dr Martin Schuster
Cambridge, ON
01.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Entered procedure codes and diagnosis codes into medical billing software.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained a patient chart filing system to promote quick data finding for staff.
- Carried out front office duties utilizing data entry skills in the framework of the medical database.
- Placed new supply orders, managed inventory, and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Restocked each medical room with an adequate supply of medications and supplies in preparation for patients.
Sales Manager
Hudson's Bay
Cambridge, ON
09.2010 - 05.2017
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Education
Graduate Certificate -
Fanshawe College Health Care Office Assistant
Woodstock, ON04.2022
Skills
- Patient Screening
- Physician Assistance
- Administrative Duties
- Exam Room Preparation
- Medical Records Management
- Appointment Coordination
- Medical Histories and Vital Statistics
- Knowledge of HIPAA Regulations
- Patient Health Information Access
- Understanding of Medical Ethics
- Computer Proficiency
- Medical Terminology
- Patient Demographics
- Managing Patient Records
- Patient Charting
- Office Supplies and Inventory
- Adaptable and Flexible
- Order Purchasing
- Answer Telephones
- Preparing Treatment Rooms
- Organization and Time Management
- Collecting Patient Specimens and Tests
- Pulse Oximetry
- EHR Software
Languages
English
Full Professional
Portuguese
Full Professional
Working out , Reading
I enjoy staying active weathers it's going for a run or walking.
I also enjoy reading when I have time.
Timeline
RPN/Medical Office Assistant
Dr Martin Schuster
01.2023 - Current
Sales Manager
Hudson's Bay
09.2010 - 05.2017
Graduate Certificate -
Fanshawe College Health Care Office Assistant