Summary
Overview
Work History
Education
Skills
Languages
Working out , Reading
Timeline
Generic
Maria Medeiros

Maria Medeiros

ON

Summary

I have many years of Experience handling Patients and knowledge of nursing skills.

Overview

13
13
years of professional experience

Work History

RPN/Medical Office Assistant

Dr Martin Schuster
01.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Used [Software] to schedule appointments for doctor visits and procedures.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained a patient chart filing system to promote quick data finding for staff.
  • Carried out front office duties utilizing data entry skills in the framework of the medical database.
  • Placed new supply orders, managed inventory, and restocked clerical spaces.
  • Received and routed laboratory results to correct clinical staff members.
  • Restocked each medical room with an adequate supply of medications and supplies in preparation for patients.

Sales Manager

Hudson's Bay
09.2010 - 05.2017
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.

Education

Graduate Certificate -

Fanshawe College Health Care Office Assistant
Woodstock, ON
04.2022

Skills

  • Patient Screening
  • Physician Assistance
  • Administrative Duties
  • Exam Room Preparation
  • Medical Records Management
  • Appointment Coordination
  • Medical Histories and Vital Statistics
  • Knowledge of HIPAA Regulations
  • Patient Health Information Access
  • Understanding of Medical Ethics
  • Computer Proficiency
  • Medical Terminology
  • Patient Demographics
  • Managing Patient Records
  • Patient Charting
  • Office Supplies and Inventory
  • Adaptable and Flexible
  • Order Purchasing
  • Answer Telephones
  • Preparing Treatment Rooms
  • Organization and Time Management
  • Collecting Patient Specimens and Tests
  • Pulse Oximetry
  • EHR Software

Languages

English
Full Professional
Portuguese
Full Professional

Working out , Reading

I enjoy staying active weathers it's going for a run or walking.

I also enjoy reading when I have time. 

Timeline

RPN/Medical Office Assistant

Dr Martin Schuster
01.2023 - Current

Sales Manager

Hudson's Bay
09.2010 - 05.2017

Graduate Certificate -

Fanshawe College Health Care Office Assistant

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Maria Medeiros