Offering collaborative and detail-focused approach, eager to learn and develop in this environment. Brings strong foundation in interpersonal communication and problem-solving, crucial for success in this role. Ready to use and develop my analytical and organizational skills in any role.
Overview
2
2
years of professional experience
2
2
Certifications
1
1
Language
Work History
Lead Care Manager
Titanium Health
09.2023 - Current
Conduct comprehensive assessments to determine the physical, emotional, and social needs of members.
Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
Identify and connect members with appropriate community resources, support services, and programs to address their needs, such as housing assistance, financial aid, or counseling services.
Managed crises effectively by remaining calm under pressure while coordinating necessary resources in a timely manner.
Ensure support to immigrant families and translation services with different documents and providers.
Established care to children with special needs and work closely with their schools to ensure support was being given.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Supervised Visitation Specialist
Solano Family Justice Center
06.2023 - Current
Increased parental accountability by regularly reviewing visitation goals with clients and providing feedback on progress made or areas for improvement.
Supported families in achieving reunification goals through regular progress updates, goal-setting exercises, and collaboration with case managers.
Enhanced family relationships by conducting comprehensive assessments and creating individualized visitation plans.
Strengthened community connections for families by referring them to available local resources such as counseling services or parenting classes when appropriate.
Contributed to team success by collaborating with colleagues on challenging cases, sharing best practices, and offering insights gained from experience.
Prevented potential conflicts during visits by implementing de-escalation techniques when necessary to maintain a safe environment for all participants.
Documented data and completed accurate updates to case records.
Program Manager of Residential Services
PEP Housing
06.2023 - 10.2024
Maximized resource utilization by conducting thorough assessments of facility capacities and staffing requirements.
Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
Managed budgets effectively, optimizing resource allocation to maximize program impact.
Designed customized solutions for clients based on unique needs and preferences, enhancing service personalization.
Boosted staff productivity by providing continuous training and development opportunities.
Established strong relationships with community partners, expanding the reach of residential services.
Coordinated services and therapy for residents and managed attendance for scheduled appointments.
Provided leadership, guidance and support to staff members.
Mental Health Worker
Napa County
12.2023 - 09.2024
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Documented client progress in confidential files.
Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
Implemented crisis intervention plans to support client safety.
Managed caseloads effectively, prioritizing high-risk cases while maintaining attention to detail for all clients.
Provided case management services to monitor client access to resources and services.
Education
Associate of Arts - Organizational Communication
Napa Valley College
Napa, CA
High School Diploma - undefined
Napa High School
Skills
Child safety
Self-awareness
Motivational interviewing
De-escalation techniques
Flexibility
Trauma-informed care
Problem-solving
Time management
Attention to detail
Excellent communication
Team collaboration
Accomplishments
Advocated food security to California legislators for family and grade students.
General Manager - Customer Service at VST Titanium Motors India Pvt Ltd (Mercedes Benz)General Manager - Customer Service at VST Titanium Motors India Pvt Ltd (Mercedes Benz)