Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Maria Mairena

Perris

Summary

Experienced LVN with solid background in providing quality patient care within fast-paced hospital environments. Strengths include keen clinical judgment, exceptional communication skills, and ability to adapt to changing situations. Displayed noteworthy contribution in enhancing patient satisfaction and streamlining healthcare processes in previous roles. Compassionate LVN ability to complete tasks efficiently and productively. Skilled in patient care, wound dressing, and medication administration. Excel at communication, empathy, and time management, ensuring high-quality care and support for patients in fast-paced environments. well-versed in performing triage, collecting intake information and caring for wounds. Good communicator with organized nature and strong prioritization and multitasking skills. Sound judgment, caring nature and superior work ethic. Self-motivated, decisive healthcare professional with proven bedside manner, clinical skills and diagnostic support experience. Manage and document current conditions to effectively support patients and work within multidisciplinary healthcare team to enhance outcomes. Specialize in patient care.

Overview

11
11
years of professional experience

Work History

Provider Services Representative

Riverside University Health System
Moreno Valley
02.2014 - Current
  • Maintained detailed records of client communications in the company's database system.
  • Developed relationships with new providers by providing guidance on how to use our systems, processes, and policies.
  • Answered incoming calls from clients and routed them to appropriate personnel for further assistance.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.

Clinic LVN

Riverside University Health System
Moreno Valley
12.2014 - 02.2019
  • Coordinated with other healthcare professionals including physicians, nurses, social workers. to ensure comprehensive patient care plans were developed and implemented in a timely manner.
  • Instructed patients on proper medication usage, side effects, storage requirements.
  • Promoted positive customer service skills when interacting with both internal and external customers.
  • Prepared exam rooms prior to patient visits including stocking supplies and ensuring equipment was functioning properly.
  • Assisted physicians with examinations and treatments as needed.
  • Ensured a clean and safe environment for all clinic visitors and staff members.
  • Answered incoming calls from patients seeking appointment scheduling or other assistance related to their medical needs.
  • Administered injections as ordered by the physician or nurse practitioner according to established protocols.
  • Actively participated in team meetings discussing workflow processes within the clinic setting.

Education

Vocational Nursing - Vocational Nursing

Casa Loma College
Crenshaw
04-2002

Medical Assistant - Medical Assistant

Bryman College
El Monte, CA
01-2000

Skills

  • Customer assistance
  • Healthcare coordination
  • Appointment scheduling
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Workflow optimization
  • Goal-oriented mindset

Languages

Spanish
Professional

References

References available upon request.

Timeline

Clinic LVN

Riverside University Health System
12.2014 - 02.2019

Provider Services Representative

Riverside University Health System
02.2014 - Current

Vocational Nursing - Vocational Nursing

Casa Loma College

Medical Assistant - Medical Assistant

Bryman College
Maria Mairena