Maria Lucero
Downey
Summary
Reliable professional with demonstrated strengths in problem-solving and multi-tasking within retail environments. Committed to maintaining high standards of customer care while fostering a collaborative team atmosphere to achieve sales goals.
Overview
28
28
years of professional experience
Work History
Sales Associate
Petco Animal Supplies Stores Inc.
Torrance, CA
01.2025 - Current
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained inventory levels through regular stock assessments and timely replenishments.
- Educated pet owners on proper care techniques and product usage for improved pet health.
- Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Supervisor
Trader Joe's
Culver City, CA
11.1998 - 10.2020
- Oversaw daily operations, ensuring team adherence to safety and quality standards.
- Trained and mentored staff to enhance product knowledge and customer service skills.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated scheduling for team members, maximizing coverage during peak hours.
- Developed promotional displays, increasing customer engagement and sales opportunities.
- Conducted regular performance evaluations, fostering professional development among staff.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No Degree -
LACC
Los Angeles, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
- Goal oriented
- Outgoing personality
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Petco Animal Supplies Stores Inc.
01.2025 - Current
Supervisor
Trader Joe's
11.1998 - 10.2020
No Degree -
LACC