Maria Leon Maldonado
Richmond
Summary
Experienced professional with a strong background in leadership and team management, consistently achieving successful outcomes and fostering collaboration within teams. Demonstrated expertise in strategic planning, problem-solving, and adapting to dynamic environments. Recognized for reliability, effective communication skills, and a commitment to delivering high-quality results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Manager
T-Mobile
03.2023 - Current
- Be in charge of 10+ employees, checking their performance, behavior and sales skills
- Cage/Floor Coaching Mobile Experts based on interactions with customers
- Supervising Mobile Experts maximizing every sale and hitting daily goals
- Handle big amounts of money
- Daily doing Bank deposits
- Maintain Store clean and neat at all times
- Handling costumer problems, issues and escalations
- In charge of monthly phone inventory
- Teaching the system to new recruits
- Making daily reports to the company
- Ordering and returning phones trough manufacture warranty
- Always challenging my self exceeding daily goals
- Placing order of supplies need it weekly
- Leading by-weekly store meetings with store manager
Medical Assitant
Brighter Beginnings
01.2025 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Retail Assistant Manager
T-Mobile
04.2016 - 03.2023
- Be in charge of 8+ employee's, checking their performance, behavior and sales skills
- Cage/Floor Coaching Mobile Experts based on interactions with customers
- Supervising Mobile Experts maximizing every sale and hitting daily goals
- Handle big amounts of money
- Daily doing Bank deposits
- Maintain Store clean and neat at all times
- Handling costumer problems, issues and escalations
- Monthly in charge of phone and accessories inventory
- Teaching the system to new recruits
- Making daily reports to the company
- Ordering and returning phones trough manufacture warranty
- Always challenging my self exceeding daily goals
Store Manager
Metro Pcs
03.2011 - 03.2016
- Cashier
- Handle big amounts of money
- Daily doing Bank deposits
- Be in charge of 4 or more employee's checking their performance, behavior and sales skills
- Maintain Store clean and neat at all times
- Activating phones
- Handling costumer problems and issues
- Money wire to other country's
- Taking all type of payments
- Daily doing phone and accessories inventory
- Teaching the system to new recruits
- Making daily reports to the company
- Ordering and returning phones trough manufacture warranty
- Always challenging my self exceeding daily goals
Cashier/sales person
Metro Pcs
07.2006 - 03.2011
- Cashier
- Sales Representative
- Activating Phones
- Solving costumers problems
- Maintain Store clean at all times
- Work well with others
Busser
Mark Hopkins
08.2003 - 06.2006
- Room service
- Barback
- Food prepared
- Dishwasher
Cashier/Customer Service
The bay shop
05.2001 - 08.2003
- Providing customer service to every client when shopping souvenirs/clothing and maintaining store clean at all times
Education
Medical Assistant - Medical
Cal Regional
Richmond, CA02.2025
High school diploma - GED
Mission High School
07.2003
Skills
- Leadership Experience
- Detail Oriented
- Results Driven
- Training & Development
- Retail Management
- Store Management Experience
- Assistant Manager Experience
- Merchandising
- Management
- Inventory Control
- Upselling
- Retail Sales
- Pricing
- Cleaning Experience
- Positive Energy
- Shipping & Receiving
- Time Management
- Sales Management
- Sales Experience
- Cash Handling
- Customer Service
- Customer Satisfaction
- Decision-making
- Team leadership
- Vital sign monitoring
- Data entry
- CPR
- Professionalism and ethics
- Equipment sterilization
- Fluent in languages
- Adaptable
- Patient relations
- Patient management
- Valid state driver's license
- HIPAA compliance
- Patient scheduling
- Clinical documentation
- Reliable team player
- Compassionate
- Specimens collection and processing
- Insurance verification
- Sterile technique
- Customer service
- Laboratory specimen collection
- Complex Problem-solving
- Reliable transportation
- Specimen labeling
Fluent in Spanish
Hablo y escribo Español perfectamente
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
BLS/CPR
Medical Assistant
Timeline
Medical Assitant
Brighter Beginnings
01.2025 - 02.2025
Assistant Manager
T-Mobile
03.2023 - Current
Retail Assistant Manager
T-Mobile
04.2016 - 03.2023
Store Manager
Metro Pcs
03.2011 - 03.2016
Cashier/sales person
Metro Pcs
07.2006 - 03.2011
Busser
Mark Hopkins
08.2003 - 06.2006
Cashier/Customer Service
The bay shop
05.2001 - 08.2003
High school diploma - GED
Mission High School
Medical Assistant - Medical
Cal Regional
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