Maria Lazaro
Riverside
Overview
2018
2018
years of professional experience
Work History
Retail Sales Associate
Walmart
Riverside
10.2005 - 05.2017
- I was in charge of running the electronics department as assistant to the manager.
- had to oversee other employees and make sure they knew how to perform the tasks as well as train them.
- I was in charge of talking to the merchandise representatives and learn from new devices or video games coming out in the market.
- Operated point-of-sale systems accurately to process payments from customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Provided product information and answered customer questions.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Organized displays to attract customers and promote sales.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Initiated friendly conversation with customers to determine level of assistance required.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Created price tags and merchandise signs for new items.
- Handled customer complaints in a professional manner.
- Completed transactions in an efficient manner while providing excellent customer service.
- Processed returned merchandise according to company policies.
- Demonstrated product features to customers.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Tracked inventory levels throughout the day and restocked items as needed.
- Demonstrated knowledge of store products and services.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Offered suggestions for additional items that may be of interest to customers.
Catering Manager
Self-employed
Riverside
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Monitored budgets for catering services and implemented cost-saving measures when necessary.
- Managed inventory levels of food supplies required for upcoming catered events.
- Ensured the quality of ingredients used in meals served at catered events.
- Provided guidance to staff regarding proper presentation of dishes served at catered events.
- Worked preparing custom menus and special meals
- Developed and maintained strong relationships with clients, vendors, and venue managers, fostering a network of partners.
Education
Associate of Arts - Psychology
Riverside City College
Riverside, CA06-2018
Associate of Arts - Sociology
Riverside City College
Riverside, CA06-2018
Skills
- Customer service
- Communication skills
- Team leadership
- Problem resolution
- Conflict resolution
- Teamwork
- Interpersonal and written communication
- Reliability and punctuality
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Retail Sales Associate
Walmart
10.2005 - 05.2017
Catering Manager
Self-employed
Associate of Arts - Psychology
Riverside City College
Associate of Arts - Sociology
Riverside City College