Maria Karam

Engagements:

1. Employer Payroll Deduction CRM – Quebec's largest development capital network

2. Budgeting, Planning & Forecasting EPM – Ontario Government

3. Digital Health Platform – Nova Scotia Health Authority

4. AI Optimizer for Aircraft Maintenance – International Airline

5. Investment CRM – Quebec's largest development capital network

Roles: Business Analyst, QA Manager, Change Management Agent, Project Control Officer, Scrum Master and Release to Production Coordinator

• Coordinated cross-functional teams of 70+ members across data, development, infrastructure, and architecture streams to successfully deliver major and complex digital transformations under tight deadlines.
• Facilitated workshops with stakeholders and subject matter experts to gather and refine business and technical requirements, translating them into actionable backlogs.
• Provided technical guidance to optimize team workflows, sprint planning, and backlog management, improving delivery efficiency and team collaboration.
• Facilitated Agile ceremonies, managed risks, and tracked progress using KPIs and Agile metrics to promote team alignment, transparency, and delivery accountability.
• Oversaw end-to-end implementation processes, including requirements gathering, testing (functional and UAT), and post-go-live support.
• Supported Agile transformation efforts by mentoring Product Owners and guiding teams through the shift from waterfall to Agile methodologies.
• Managed QA activities such as test planning, execution, and defect tracking, ensuring product quality and successful deployment.

• Social Innovation: Founded and led initiatives that empowered underserved communities, including a design workshop for women and a tech training program for reintegrating former inmates—demonstrating a strong commitment to inclusive, purpose-driven entrepreneurship.
• Creative Ventures: Successfully launched and managed lifestyle businesses such as a beauty salon and a pastry boutique, combining aesthetic vision with strategic planning, customer engagement, and operational excellence.
• Technology-Driven Solutions: Co-developed a smart home automation startup addressing real-world challenges through emerging technologies, including a strategic partnership with municipalities in the Beqaa region to support local implementation and social reintegration.

• Delivered pedagogical training to teaching staff, focusing on media integration and inclusive classroom practices
• Supported educators in managing classroom diversity and enhancing instructional strategies
• Designed and implemented summer programs tailored to students with learning challenges
  

• Led weekly meetings with buyers, identified commercial opportunities, and contributed to product and promotional design. Managed logistics and optimized inventory processes.

• Handled daily banking transactions, assisted clients with financial services, ensured compliance with procedures, and supported onboarding of new staff