Maria Kamran
Mississauga,ON
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2
2
years of professional experience
Work History
Ticket Sales Supervisor
Beasley Enterprises
2022.05 - 2023.09
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Established positive and collaborative team environments, promoting healthy competition and enhancing staff engagement.
- Identified and targeted opportunities for service improvements, eliminating operational gaps and minimizing wait times.
- Guided team on timely and quality execution of discount and membership programs, optimizing adherence to policies, procedures and regulations.
- Enhanced team performance through training, close monitoring and support of new agents.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Completed bi-weekly payroll for employees.
Ticket Sales Attendant
Beasley Enterprises
2021.06 - 2021.09
- Kept booths clean, neat, and organized to give areas professional and fresh appeal.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
VP of Marketing
Health, Law, And Business Administration UTM
Mock Trial Participant
UTM Mock Trial Club
Education
Bachelor of Science - Psychology
University of Toronto
Mississauga, ON04.2025
High School Diploma -
Monarch Park Collegiate
Toronto05.2021
Skills
- Fluent in English and Urdu; basic understanding in French
- Budget Management
- Time Management
- Quality Assurance
- Customer Service
- Team Management
- Strong Leadership
- Problem Solving
Hobbies
- Baking
- Going to Cafes
- Volunteering
- Weight Lifting
- Going on walks
- Making bracelets
- Travelling
Timeline
Ticket Sales Supervisor
Beasley Enterprises
2022.05 - 2023.09
Ticket Sales Attendant
Beasley Enterprises
2021.06 - 2021.09
VP of Marketing
Health, Law, And Business Administration UTM
Mock Trial Participant
UTM Mock Trial Club
Bachelor of Science - Psychology
University of Toronto
High School Diploma -
Monarch Park Collegiate
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