Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
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Maria Kakoyianni

Maria Kakoyianni

London,Canada

Summary

Medical Office Assistant with expertise in managing patient records and scheduling appointments. Proficient in Microsoft Office and medical software, demonstrating strong organizational skills and multitasking abilities in high-pressure environments. Committed to maintaining patient confidentiality and contributing positively to team dynamics. Adaptable and reliable, with a solid understanding of medical terminology and healthcare services coordination.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Victoria Hospital
London, Ontario
03.2025 - 04.2025
  • Scheduled patient appointments using electronic health record system.
  • Coordinated communication between patients and healthcare providers effectively.
  • Greeted patients and visitors in a professional and friendly manner.
  • Followed HIPAA guidelines to ensure confidentiality of patient information.
  • Managed patient records to ensure confidentiality and compliance.
  • Processed billing and insurance claims accurately and in compliance with medical standards.
  • Assigned appropriate medical codes for diagnoses and procedures to facilitate accurate billing.
  • Coordinated referrals to specialists, maintaining proper documentation throughout the process.
  • Answered phone calls professionally, scheduling appointments and providing information to patients.
  • Utilized Excel to track patient data, appointments, and inventory for organized record-keeping.
  • Prepared patient charts daily, ensuring all necessary information was included for appointments.

Bakery Worker

Lynn's Bakery and Deli
London, Ontario
03.2021 - Current
  • Prepared fresh bakery items daily for customer sales and special orders.
  • Maintained organized and clean workstations and dining areas.
  • Collaborated with team members to enhance service efficiency during peak hours.
  • Monitored inventory levels and promptly reported shortages to management.
  • Trained new staff on food preparation techniques and safety protocols.
  • Operated kitchen equipment safely to ensure production of high-quality items.
  • Stocked shelves with ingredients, ensuring proper rotation for optimal freshness.

Education

Medical Office Administration

Fanshawe College
London, ON
05-2025

Skills

  • Phone and email etiquette
  • Workload management
  • Medical software proficiency
  • Front desk operations
  • Billing and coding
  • Healthcare compliance
  • Appointment scheduling
  • Multitasking skills
  • Patient flow optimization
  • Medical transcription
  • Medical terminology
  • Data confidentiality
  • Patient care strategies
  • HIPAA compliance awareness
  • Patient registration
  • Flexible schedule

Certification

  • Ontario College Diploma
  • Initial Crisis Intervention Training
  • WHIMIS Certificate
  • Vulnerable Sector Police Check
  • N95 Mask Fit Certificate
  • CPR Training

References

References available upon request.

Timeline

Medical Office Assistant

Victoria Hospital
03.2025 - 04.2025

Bakery Worker

Lynn's Bakery and Deli
03.2021 - Current

Medical Office Administration

Fanshawe College

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Maria Kakoyianni