MARIA JOSEPH
HAMILTON,ON
Summary
A newly qualified individual who's passionate about working in the entry level field and is ready to take on a challenging position to further my career. Dedicated and highly seasoned Server with experience providing exceptional customer service in establishments ranging from casual cafe to fine dining. A very good communicator with people from all walks of life, with first-class written and presentation skills, and various computer skills making a professional foundation of my own and seeking to join a growing company to build on existing skills and knowledge.
Overview
6
6
years of professional experience
Work History
Front of House and Sandwich Maker
Grind Hamburger
09.2022 - 10.2024
- Communicated guests orders to kitchen staff promptly and accurately
- Ensured cleanliness and organization of dining area
- Processed cash and credit card for the guest payment
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Greeted guests, promoted specials, and took orders.
- Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
- Prepared and served hot and cold sandwiches based on customer preferences.
Server and Bartender
MARI GRAS Banquet Hall
10.2018 - 07.2021
- Performed food preparations duties such as assembling salads, appetizers cold dishes, brewing coffee, portioned salads in a fast-paced line kitchen
- Cleaned all work areas, equipment, utensils, and silverware and ensured they are stored properly
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Front of house Manager and pizza Maker
Pizza Hut
01.2021 - 08.2022
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor food preparation methods, portion size and presentation of food ensure that food is prepared and presented in acceptable manner
- Efficiently solved problems or concerns to the satisfaction of all customers
- Managed and performed opening and closing duties including daily cash reconciliations and nightly deposits
Education
Diploma Certificate - Hospitality Hotel Operations And Management
CENTENNIAL COLLEGE
12.2018
Skills
- Customer service
- Friendly and Professional
- Reliable and Trustworthy
- Experienced in food handling and food service
- Answering customer questions
- Exceptional Hotel dining service experience
- Strong familiarity with menu ingredients and items
- Guest service
- Food safety practices
- POS system use
- Sandwich preparation
- Food handling and sanitization
- Sandwich artistry
Languages
English
Elementary
Timeline
Front of House and Sandwich Maker
Grind Hamburger
09.2022 - 10.2024
Front of house Manager and pizza Maker
Pizza Hut
01.2021 - 08.2022
Server and Bartender
MARI GRAS Banquet Hall
10.2018 - 07.2021
Diploma Certificate - Hospitality Hotel Operations And Management
CENTENNIAL COLLEGE
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