Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Herrera-Fuentes

San Diego

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

6
6
years of professional experience

Work History

Operations Manager

CVS Pharmacy
San Diego
02.2021 - Current
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Member Service Representative

Oportun
San Diego
10.2019 - 11.2020
  • Performed cash handling duties such as deposits and withdrawals for members' accounts.
  • Processed loan applications and documented loan decisions according to policy requirements.
  • Assisted colleagues with tasks as needed during peak times of activity.
  • Greeted customers in a friendly and professional manner.

Education

BBA - Business Administration And Management

Point Loma Nazarene University
San Diego, CA

High School Diploma -

Hoover High School
San Diego, CA

Skills

  • Team leadership
  • Inventory management
  • Effective communication
  • Process improvement
  • Customer service
  • Time management

Languages

Spanish
Professional

Timeline

Operations Manager

CVS Pharmacy
02.2021 - Current

Member Service Representative

Oportun
10.2019 - 11.2020

BBA - Business Administration And Management

Point Loma Nazarene University

High School Diploma -

Hoover High School

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Maria Herrera-Fuentes