Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Hernandez

Sacramento

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers and outstanding active listening and multitasking abilities.

Overview

3
3
years of professional experience
2023
2023
years of post-secondary education

Work History

Certified Nursing Assistant

chestnut ridge post acute
Glendale
10.2024 - 03.2025
  • Assisted residents with daily living activities and personal hygiene needs.
  • Monitored vital signs to ensure patient health and safety.
  • Documented patient information accurately in electronic health records.

Storeroom Attendant

Smithfield Foods, Inc
Los Angeles
01.2022 - 03.2023
  • Maintained inventory accuracy through regular stock counts and organization.
  • Responded promptly to customer inquiries about availability of products in storeroom.
  • Assisted with physical inventories as required by management.
  • Prepared items for shipping, including picking, packing, and labeling.
  • Assisted in receiving shipments, verifying contents against purchase orders.
  • provided outstanding customer service skills to customer inquiries.

Education

Certified Nursing Assistant - Certified Nursing Assistant

St. Jude Nursing School
07.2024 - 08.2024

Herbert Hoover High School
Glendale, California

Skills

  • Conflict resolution
  • Team collaboration
  • Communication skills
  • Inventory management
  • Customer service

Languages

Spanish
Native/ Bilingual

Timeline

Certified Nursing Assistant

chestnut ridge post acute
10.2024 - 03.2025

Certified Nursing Assistant - Certified Nursing Assistant

St. Jude Nursing School
07.2024 - 08.2024

Storeroom Attendant

Smithfield Foods, Inc
01.2022 - 03.2023

Herbert Hoover High School
Maria Hernandez