Maria Hernandez
El Monte
Summary
Experience
Highly skilled in fast and accurate data entry, showcasing significant experience in managing large volumes of information. Possess strong organizational skills and ability to prioritize tasks effectively, ensuring timely project completion. Demonstrated capability in improving data processing workflows, leading to increased efficiency in previous roles.
Overview
31
31
years of professional experience
Work History
Data Entry Operator
San Gabriel Valley Water Company
El Monte
01.2008 - Current
- Operate a variety of computer peripheral equipment, including remittance processing, high-speed insertion system, and related equipment
- Sort, prepare, and opening incoming customer payment mail utilizing extraction equipment and batch payments for remittance processing system input
- Enter customer payments, other accounts receivable information and customer account information
- Enter meter exchange information, meter test data, meter purchase information
- Make data entry corrections, as instructed
- Maintain postal records and balance to Post Office totals
- Change paper in computer printers
- Other tasks and duties as directed
- Volunteer in other departments such as customer service and accounting department when help is needed
Receptionist
San Gabriel Valley Water Company
El Monte
01.2006 - 01.2007
- Answered all incoming calls and forward them to the appropriate office/staff members or department
- Took accurate messages and delivered them
- Greeted all visitors in a professional, friendly, and gracious manner
- Sorted and delivered all company incoming mail
- Collected and processed all outgoing company mail using postage meter
- Kept reception area and mail room neat and organized
- Performed routine clerical functions and other tasks and duties as directed
Customer Service and Account Receivables Representative
Frank Lee Imports
Baldwin Park
01.2000 - 01.2006
- Processed orders, invoices, and shipping
- Managed account receivables and collection accounts
- Responded to customer service inquiries and guarantee customer satisfaction
- Managed and attend vendor trade shows
Receptionist/Computer Operator
Termicon Exterminators Inc.
El Monte
01.1997 - 01.2000
- Managed incoming calls
- Organized office internal and external correspondence
- Handled contracts, report writing and dissemination, and data entry
- Coordinated billing, accounts receivable and accounts payable
Office Manager
Termicon Exterminators Inc.
Eagle Rock
01.1996 - 01.1997
- Managed the Telemarketing Department
- Supervised and coordinated daily office operations
- Managed office appointment calendars and inspector schedules
- Coordinated billing, accounts receivable and accounts payable
- Managed bank transactions
Receptionist
Master Care Termite Control.
El Monte
01.1994 - 01.1996
- Managed incoming calls
- Responded to customers service inquiries
- Managed inspectors appointment schedules
- Managed billing and bank transactions
Education
BSB/A - Business Administration
University of Phoenix
Pasadena, CA01.2012
AA - Language Arts and Communication, Social and Behavioral Science
Mount San Antonio College
Walnut, CA01.2009
Applied Computer Technology Certificate -
Rosemead Adult School
El Monte, CA01.2000
Skills
- CIS
- Infor
- Math Computations
- Follow Instructions
- AS/400 Operation
- PC Operation
- Windows Operating System
- Written Communication
- Verbal Communication
- Organization
- Reliability
- High-Volume Work
- Deadline Management
- Fast Learner
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Canva
- E-mail Communication
- Internet Use
References
Furnished upon request
Timeline
Data Entry Operator
San Gabriel Valley Water Company
01.2008 - Current
Receptionist
San Gabriel Valley Water Company
01.2006 - 01.2007
Customer Service and Account Receivables Representative
Frank Lee Imports
01.2000 - 01.2006
Receptionist/Computer Operator
Termicon Exterminators Inc.
01.1997 - 01.2000
Office Manager
Termicon Exterminators Inc.
01.1996 - 01.1997
Receptionist
Master Care Termite Control.
01.1994 - 01.1996
BSB/A - Business Administration
University of Phoenix
AA - Language Arts and Communication, Social and Behavioral Science
Mount San Antonio College
Applied Computer Technology Certificate -
Rosemead Adult School